Best in Milwaukee WI

After having a bad experience with a large plumbing company in Oak Creek I was leery of having to find a new plumber on the south side. I ran across South Shore Plumbing's entry via the BBB and am very happy I did. Bob gave me a very competitive quote and completed the job within my time frame. He kept in touch throughout the process and was professional and courteous throughout. He is now my go-to plumber.

Dan has (unfortunately, yet thankfully) been to my house several times to unclog my drain in the basement whenever it backed up. Day or night, I even called him on either Christmas Day or Eve, and he came out right away. Dan cares about his customers and always goes to great lengths to provide quality service and also provides references for bigger projects, for example, for me to get my tubing replaced in the basement, so that my drain doesn't keep on getting clogged. Anytime you need any sort of drain service, please call Dan!

Allstar put in central heat and ac in our house! Loving it especially with these hot days. Great job and good price! Love our smart thermostat also. Great investment. Would definitely recommend giving them a call.

Our sewer backed up over night and Kevin had great response time.  He made it to our house and fixed our problem before mid afternoon on the same day!  He gave honest recommendations, was very helpful and was able to answer all of my questions.  I greatly recommend GreenLeaf Drain Cleaning and will definitely call them again when needed.

Al is great!!!
Small job, he came quickly, fair price, very knowlegable, polite, honest, I would absolutely use him again.

Jon

Martin was great!  He was able to quickly come and fix and repair the siding on one of my rental properties before the wind blew it all off.  Additionally I had some other things for him to take care of in the rental itself including installing a new toliet and his work was great at a competitive rate!

I called Urban due to their high ratings on Yelp and I had seen their trucks in the area. I was in a bit of a rush as it seemed my water heater was leaking, and the person I would typically use for this kind of thing retired recently.

When I called, Chris was polite. He shared that their price was a flat fee and was based on using water heaters that are superior and more expensive that those at the big box stores.

Pros:
When we spoke, Chris indicated that the job would take an hour and a half which it did. They arrived (two people) when they said they would. Price upon completion was as quoted so no surprises. Were polite and respectful during their time in my home.

Cons:
My older water heater had quite a bit of sediment built up in it which made it hard to drain. This resulted in quite a bit of spilled water in the area which they attempted to clean using materials I had on hand. There was quite a bit of water left behind when they departed...I didn't realize how much until I started cleaning after they left.

I texted Chris afterward and he called me to discuss. His position was that maybe 1 in 200 water heaters has the scaling issues mine did so it rarely happens, and no plumber carries towels or a means for cleaning on their truck. He conveyed that the time spent was twice as long as expected due to being on hands and knees cleaning with my towels but the flat fee for install was meant to account for that. They were not here for 3 hours which would have been twice the time quoted so maybe I misunderstood his point.

I mentioned that I was surprised they didn't have a wet-dry vac on their vehicle and he mentioned that they did but he forgot about it. I also mentioned that if they'd told me how much they were struggling, I would have shown them to a wet-dry vac that was in the same room as the water heater.

When I indicated that the experience wasn't what I expected he asked if the last water heater I had replaced had the scaling issue and water etc...When I shared that it did and that the plumber took some precautions, he apologized that I wasn't happy with the experience, offered to come back and clean up (which I told him wasn't necessary at that point) and we ended the call. While I don't think he agreed with my position, he was respectful and polite.

Overall, they delivered as promised, seem like good people, and are a little pricy. If the cost was lower, I'd have been fine with cleaning up, but I felt that for the price, I shouldn't have needed to.

Everything went smoothly with this company.  Dave took care of us from 1st phone call to completion of the job.  We had several faucets, and leak in the wall that drained into the basement from the shower.  He was able to do the trouble shooting, repairs and installation all that day.  Not only was the work done quickly, it was done right the 1st time. Due to his experience he was able to do the work, make informed recommendations and in the end save us a good deal of time and money.  I highly recommend Waukesha Plumbing for all of your interior plumbing

They came on time, they were very pleasant, they explained what was wrong, they solved the problem and they were very reasonably priced. What's not to like? I will definitely use them again.

I called Ben to unclog my bathroom drain. He arrived around 9:30 a.m. He told me it was clogged in the sewer line and he would have to snake it. He started snaking the sewer drain. After a couple hours I asked him how it was going, and he said it was bad but he thought he could get it. I checked on him every couple hours after that and he said he thought he could clear the clog. At around 5 or 6 o'clock he told me he thought the sewer pipe was BROKEN outside the house and he wouldn't be able to fix it today. He gave me a 5 THOUSAND DOLLAR QUOTE!!!!! to fix the sewer pipe. So, I asked how much I owed him for the day, and he charged me $850 and didn't accomplish anything. He was also on his cellphone about 90% of the time. The next day I had Roto Rooter come in and they cleared my CLOGGED sewer pipe by the end of the day. The sewer pipe was never broken. I would never have or recommend flow rite do any plumbing in my house.

Pipe Master came to unplug our slow toilet (31 January 2018).  They could not and instead replaced the toilet with a new one.  For this and some minor stuff we were charged $870.38.   In December 2018, we called Pipe Master back because the toilet was leaking.  Although this was less than a year from installation, we were charged $174.24.  Now, in April 2019, four months later, the toilet is leaking again.  Now Pipe Master has refused to answer my phone calls (three voice mail messages) and an email.  We feel we are being cheated.   We will contact a trustworthy plumber this time.

My wife and I built a home. The builder has used Wilkes Plumbing for many of his jobs. I talked with the owners wife who handles sales and pricing. We had things in the home that we wanted to upgrade. My wife and I set an appointment to meet with the owner. At that time we had questions as to what the itemized cost of things were and what the cost of the alternative option would be. Things seemed off because she could never give a straight answer. I had to ask multiple times because I want to be sure of things. She would never tell me the cost of the original options and would never tell me the actual cost of the alternative. She would only give me estimated additional cost over the estimate. (example: The larger tub would be an additional $300 on top of our initial bid). This made it very difficult to weigh our options. Our third option would have been to purchase things our own. We would not know if we had better pricing if we did not know the original price. I also wanted to know that if I wanted to purchase my own tub what would our credit be for them not providing the originally quoted item. She told me she did not know the prices which was understandable. She claimed she would email me the prices of everything the next day. She emailed me a list and once again the list was only composed of price differences and not an actual itemized pricing of their services or products. The price difference was reasonable and despite my frustration I was advised to just continue because going with anyone else at that time would delay our build. I agreed that we would pay the additional for the upgrades. They were scheduled to start working a week or two after. Upon a visit to the home I found all of their supplies in the house so they could start working the following day. Everything we requested looked to be correct. Up until this point they had been fairly professional even with my reservations with the pricing. They had also been on time and friendly. We were happy. The next day I received an email claiming that the total price had increase. It was substantially higher than previously communicated in emails. I immediately called the owners wife and questioned the email. I was not happy. She had told me that the prices was higher because the changes were based off of the building plans and not the estimate. The building plans were designed to have a walk in shower and a whirlpool tub. She said the price was based off the house having a modular shower/tub combo. The shower and tub would be extra. The home design never had a modular unit and always was designed to have a shower and tub. It appeared that she had based the allowance off of the generic price she regularly charges this builder and not specific to the building plans we had. I told her that this was not acceptable because when we had met with her we had a copy of our plans with us and had previously requested she had itemized costs ready when we meet. She did not have that and never took the time to recognize that my home was a different design than she had previously provided service to. As a business professional she should have had a way of handling this. None of this would have happened if she would have originally provided the information I had requested. I told her that the new price was simply not feasible. She said they had already started the install and that it was to late. I told her to stop working on the job because I do not approve the additional costs and I will not be liable for them. I was irate and spoke to her in such manner. I told her no further work is authorized until costs have been reviewed. I went to the house to check on the status of what was already done. The plumbers were still there working. As soon as I walked in an older man confronted me saying are you the owner I told him yes. He started yelling and got in my face saying if you ever talk to my wife like that again you'll regret it. I told him that his wife was trying to pull one over on me. It turned into a big fight. They would not leave and so I did because I was concerned about my safety. I had emailed them and told them to only do what was in the original estimate. I had to buy and install my own tub and build my own shower including laying a cement shower pan. I still was forced to pay them extra because they would not allow any other person to work on the job because they held the permit. If I wanted another person to work on it I would have had to have the city pull their permit and issue one to the new contractor. It would have delayed my build and Wilkes would not have finished the job they were over charging me for. I was stuck. I was lied to, over charged, screamed at, and threatened. In the end I still had to pay extra and did not get anything from them that I had wanted in my home. Worst experience ever and I would never recommend anyone to use them.

We have worked with Borth-Wilson on 3 different bathroom builds or remodels. We have nothing but great things to say about the staff and tradesmen of Borth-Wilson. They take the time to talk the project through with you and answer all your questions, educate you on the pros and cons of choices, and make you feel like you are their most important client. They are a friendly, knowledgeable, high-quality group of top-rate professionals with the most spectacular attitude! They have always met or exceeded our budgets and timelines. They also stand 100% behind their products and workmanship. The results have always been above our wildest dreams! We look no further than Borth-Wilson for any of our remodeling needs.

Never even got the service asked for.  First they called my husband to change the appointment time to earlier than the 2-4 window originally quoted.  Then as soon as it hit 2 pm knocked on the door and quickly left before I could answer the door... I'm very pregnant so I move a little slow.  Sounds to me like someone wanted an early Friday.  I called company at 2:14 to ask them to return and never received a call back until 4 pm saying it was our fault, they won't come back and that we owed them the 75.00 simply for showing up.  They never even called to say they were here before leaving and just assumed we were not home.  Called to speak with manager and was completely blown off.  The customer service from this company is horrible. We will never use them again or recommend them.