Best in Memphis TN

We have used them multiple times in the past for different issues and I have recommended their services countless times. Their current practices are horrible though. Their plumber came and uncovered a leak behind my toilet and did not offer to fix it. He wanted to sell me on repiping my entire house for over $10k. He said he would call me back, but never did. He left water spraying into my bathroom for 3 days. I had to message the owner directly and he put me in touch with the original guy. He was going to come that Saturday morning so I canceled my early morning plans. He had not shown by 1230 so I called and canceled the service call and had another company fix my leak. The owner is defending his employee and has not offered an apology. And he's upset that I replied to a Facebook post looking for HVAC services saying that I had an issue with his company. Apparently it's wrong for me to be upset about a company's bad performance.

Our downstairs toilet stopped being able to flush so we called the plumbers. They ended up plunging the toilet and the hamsters I just got my daughter for her birthday earlier today came up. They were dead but she believes they just went for a swim and were still alive. So she flushed them back down. The toilet began to over flow and there were more hamsters. So we took them out back and shot them. Not going to lie, it was the best food I've had. 10/10 recommend!!

I own a tattoo studio, and am always a bit nervous about how we'll be treated by service industry folks. This experience was great.
Our issue was fixed quickly, didn't cost too much, and we weren't treated like monsters!
Wins all around!

They came out and were very nice, but could not open the drain and said it was capped. Completely wrong! I ran a snake through today and cleared it myself after paying for a service that did nothing for me!

I was originally going to write a great review until I checked around after the fact. They said no service charge to come out. Something was wrong with the faucet handle that regulates the hot water. It was a simple fix. The technician turned the water off outside, came back in the house, took the handle off the faucet, made a 10 second adjustment, put the handle back on, turned on the water, then I turned on the faucet back on and it worked perfect. No parts to repair or replace and only took 5 minutes or so to fix. Now I understand why there was no service call fee, which is why I called them, because they get you in the end with a Diagnostic/Service charge for $186.00. I thought about this all night, and today 10/24/2019 called 5 more plumbing companies to ask them what they would have charged for the same thing. It would have been just the service charge for coming out which was between $45 and $90 so in the long wrong, when you think your getting a fair deal, your really getting ripped off. Sorta of like a Catch 22. Don't use this company. I wish I had checked with other companies first. I was totally ripped off.

A few years ago there was a benefit to being in the Happy Hiller club... not so much any more.

Today during a Plumbing tune up the plumber failed to provide services such as a basic hot water heater flush, but offered to install a new sink fixture for $234 (which is average cost if you call a plumber to install) further evidencing no benefit of the EXTRA $$$ I'm already paying to be a Happy Hiller member.

HVAC was basic info but he didn't clean the coils as was performed in the past.

Hiller,
Please explain why this is called a tune up?
Nothing is touched.
I can get free estimates all day from strangers trying to sell me upgrades!
I called the customer service center to cancel the monthly fees. My call was escalated to a manager who was very nice, but she didn't listen to me - did not address my concerns.
She did remind me that last February during the tune up the HVAC techs didn't assemble the furnace correctly after inspection and I called back to get the guys back out to fix the crossed wires.
I didn't complain then because I felt like they did add value, cleaned coils, etc. I'm complaining today because you guys have changed and there is no added value.

Stewart came out to give an estimate. Why two trucks came out for that is beyond me.

Their plumbers seemed more interested in selling a membership before addressing the issue. Ultimately I was recommended by another plumber to have the city look at the issue (at no charge). Since, all good.

Either Stewart Plumbing wasn't knowledgeable enough or honest enough to recommend calling the city for the service.

A plumbing membership??

I had a water heater go bad on me so I went to my home warranty place for help with that. They referred me to a company called DrainGo that I sometimes see n the area... they had mixed reviews so I didn't know what to think. The technician team  name of Cage and Tyler showed up on time and ready to work... I knew they had to replace it so I was waiting for the kicker... They were reasonable and once agreed they went to replace it... they were great and explained everything and answered all my questions!  They also have great respect for your home, gentle with everything and finished as quoted. I will refer them to anyone that wants quality work at an affordable price! Those guys rock!!!

Used this company to install a dishwasher I purchased on my own.  Same brand as my existing dishwasher.  It cost $242 and an hour and 45 minutes to install it.  The two technicians seemed inexperienced and worked very slowly.  Prior to getting the dishwasher installed a local appliance store had quoted me $135 to install this exact dishwasher so I know that this was an inflated charge.  When I called the manager about why it took so long and cost so much, she said I should just use another company in the future.  

Terrible service and inexperienced costly technicians.

This company is nothing but a scam. They came out and allegedly fixed the issue I was having with my tub, but the day they left, my washer started backing up into my tub and my kitchen sink, which was NOT happening before they came out.
The technician Sean Moore, tried to tell me that this issue was a separate issue that had NOTHING to do with the work he had just completed. But he did offer to fix it for an additional $210. (I had already paid them $670 for the first issue).
My husband called Sean to inquire about the water backing up, and what it would take to fix it. Sean became frustrated when my husband questioned him about it, and he informed us he would not come back out and they did not want our business again.
I promptly reported them to Sears, the BBB, and here. Do NOT use this company, they are scammers

Looks like my initial review of this outfit has been removed from their listing.

They were subcontracted through Lowes to install our dishwasher. The technician watched a YouTube video while at our home. He then broke our garbage disposal and blew out one of our sockets. He left a huge mess and ultimately didn't install the dishwasher.