Best in Lubbock TX

I have been in th Heating Air Conditioning Refrigeration and Electrical business in West Texas for over 40 years, my son has a Farmers Insurance Agency in Lubbock, I visit my kids and grandchildren there often, So I visited the Lubbock Morrison Supply,  now..... I use them to purchase our equipment, parts and warranty issues.  Wow to my surprise I was beyond impressed, the manager by the name of Chris Boger, welcomed us, took interest in our business and needs, and set us up, introduced me to a sales representative by the name of Chase and we have been treated like VIP ever since. It didn't stop there, the warehouse was so organized (actually iI have never seen such organization) with eager friendly professional staff to get us loaded , triple checked our order and made sure our load was secure. Furthermore, there delivery driver fit right in as well, courteous, very careful that our equipment is not damaged, I really thought those days were gone! But not at Morrison in Lubbock! Thanks again for being there for small businesses as well as the big boys! Gary G Boyd @Boyd Services

While visiting my parents in July they had a major plumbing issue the night before a huge party at their house. A friend recommended  Leak-Tek after we called several companies in town the quotes and wait times were ridiculous. Leak-Tek was able to come within a couple hours, found the problem and temporarily fixed it so we could still have the party. We ended up setting up a time/day for them to come replace the pipes underground they did a fantastic job! Service was great, timing was wonderful and prices were the best I've ever seen for a plumbing company. The only thing I didn't like about them  is that my mom have to pay the processing fee since she paid with a credit card over the phone. (She was out of town or would of paid with cash/check)

Not If but when you need your septic tank pumped and cleaned- I highly recommend and strongly encourage you to call Johnson Pumping 806.863.4777.  They pumped ours today and installed risers where there will be no digging required on future pumps.  Very professional and friendly, but above all very good and reasonable.  EXCELLENT A++++

I called these guys because of a neighbor recommendation and happened to be the cheapest plumbers that I had called. They came out and brought Ethel(the augur) and did the job perfectly. I had other plumbers come out and say that we didn't have any roots in our pipe and only used a regular 50ft snake with a regular spiral head. Mr Wilson's crew came out, with Ethel with a proper cutter head and found roots the first time through. The other plumbers just blamed my wife and her feminine products' that I know isn't the problem. These guys are the pros you are looking for, for the price you are looking for. They even helped me with my bathroom drain I have been having trouble with snaking myself by showing me how to snake the drain properly, free of charge because I did it myself with my own equipment. These two guys were super nice, respectful, helpful and extremely professional. I can't recommend them enough! 10/5 stars!

I used this company because my heater wasn't working.  When I called to inquire about cost, I was told it would be $79 for the service call and if I wanted them to fix the problem it would be more depending on what the issue was.  The guy was there for about 30 minutes before he determined it was my transformer. He asked me if I wanted him to go ahead and fix it, I asked how much and he said $250.  Me, not knowing any better said okay.  When it was time to settle up I was astonished to the see the bill.  They use a predetermined price for certain stages.  I was a Stage 2 charge, which was straight up $250.  No one ever mention this pricing scam to me.  I researched the price of the transformer and found it at Home Depot for $12.55!!  So for 1 hr. labor and a part that cost $12.55 they charged me $329...quite a markup!!  I think they are a bunch of crooks and will not recommend them to anyone!!  

PS-Keep in mind the weather temperature was in the teens!!  Two days later my heater is not working again!!.  I called them and they said that it would be warrantied if it was the same problem if not there would be a charge.  So, I'm thinking NOT.  I will not be suckered again!!  Called another company and they charge $34.95 for service call and do not have a predetermined Stage pricing.  So BEWARE this company!!

Sandra C.

There's a reason this place has 1 star, go use Best Value Plumbing instead, they are way cheaper and they make sure that they can't do anything else before making it into a big job. I called Roto-Rooter at the suggestion of a friend and they came out and it took 5 minutes saying I had a clog, the toilet clogged again a week later. I called them back and they came out and only then did they remove the toilet and chip the toilet and run a camera down to check. I was quoted $1800 to fix the issue. Why didn't they catch this issue the first time around? Why didn't they take out the loose phalange the first or second time they were here? I now have spent over $200 for them to do nothing but chip my new toilet and blame that on me.

After I called Best Value Plumbing and they checked it out, with a $1200 quote over the phone and keeping it at that after checking it out, I called the owner Sean at Roto-Rooter and he said he couldn't beat that price and would have to charge me for today. I said well how much since he chipped my toilet and he said nevermind and then got pissed when he thought I hung up. He then called back and said that the toilet was lose and that's why his guy dropped it and it chipped and that id still need to pay the $135.50 for today. I will pay this but let it be known that I will never ever use Roto-Rooter for any reason. I only got a second quote after hearing from people that I was being charged too much, I'm just trying to save some money and that's not a crime.

The guy came back today to collect the $135 and I texted him a coupon. He told me that coupon wasn't theirs and that I could only use one once a month. When he arrived he says that it wasn't the right coupon and that they were Mr. Rooter and it was a different franchise. I gave him the $135 reluctantly and told him to get off my property. He said I was lucky he was at work.

Update: Best Value Plumbing completed the job without having to jackhammer my floor. So thankful that I didn't stick with what Mr. Rooter said to do, I'd be out $1800 and I'm sure they would've figured out something else to add to that price.