Best in Irving TX

I reached out to Magna Mechanical due to some plumbing issues I needed to address. Matthew Roberts  was by far the most knowledgeable and professional plumber that explained every single detail of the services he provided. I would highly recommend them for any plumbing concerns.

Webb

David and team were great, very polite and did good work for a reasonable price.

Accurate Leak & Line was referred to me years ago and I have recommended them to clients numerous times. Their work is excellent and their fees are very competitive and fair.

Reached out to this company through another mate. Company had someone out here by 4:30p.m. and he worked till 8 p.m. to diagnose,estimate fairly might I add and gave 3 options in the bid process. Another plumber upsold me on this job by a thousand dollars. Work done right the first time and same day service. Ask for Jonathan,he has impeccable customer service and wears shoe covers into your home like a professional! Call him today, he is on my resource list for all future plumbing and sprinkler system repairs!

This business is amazing! We had a late night, after hour emergency and not only was our call answered  but Jacob left where he was immediately and got to us in 30 min. He was able to quickly assess the situation and come up with a fix that left everything better than before the leak happened. I highly recommend Jacob and Pure Plumbing. They have gained another loyal customer and I will without hesitation recommend them to anyone with any plumbing needs.

...had an emergency leak causing damage.  they scheduled me in quickly.  immediately resolved the issue in a timeframe faster than i thought could be done.  it wasn't cheap...and it shouldn't have been...but they explained every step of the process.  i now have them stored in my contacts and likely only folk i will call for anything related to my plumbing.  

Next, thinking about having them convert me to Tankless Water Heater, and circulation pumps for a couple of inside water locations that currently take too long for hot water to reach.  Takes too long, and wastes water...BSI can fix this for me.

I purchased a complete HVAC system for Force Home Service just over 18 months ago.  I was skeptical of the claims to save up to 50% on my energy bills, but they have provide me wrong!  I have tracked my usage for the past 24 months and can say that I have reduced my electric consumption over 56%!  That is a true savings that you will noticed. I was so happy with that purchase that when I was in need of a hot water heater, I called Force Home Services.  The rep showed me the advantages and savings potential of going with a Tankless water heater.  It was a little more expensive up front, but I can tell you that my gas consumption has dropped 24% since it was installed.  The real bonus is instant hot water to every faucet and we never run out of hot water,  even with a house full of guests showering at the same time.  Highly recommend Josh Price, the sales rep form Force Home Service, he is excellent at what he does and will make sure that you and your home are his first concern.  Give them a try, you will not regret the call.

I knew this to be a reputable company that was recommended by several friends from church. I reached out to the owner, Ken Leffler, about issues with my water heater because it was running out of hot water before the bathtub even got full. He asked when it was convenient for me to have his guys come take a look and was able to fit me in within 48 hours. Luke and Jared were courteous, knowledgeable, and very diligent in their work. They replaced an element inside the water heater and left everything neat and tidy. Very happy with this company and highly recommend!

Benjamin answered my request for a plumber to diagnose & fix an issue with our garbage disposal. I received many other responses. Most wanted an outrageous fee just to show up at the door OR offered a very low fee but wouldn't provide transparency in to hourly rates or ballpark estimates. Also many were days out on availability.
Benjamin came out on hours notice on a SUNDAY  no service fee to show up & a very fair rate. He worked quick & all is fixed! I definitely recommend Benjamin & Righteous Plumbing And Construction

We have used Imperial Plumbing many times over the past few years and todays job was the biggest job yet! We are remodeling our second full bath and went from a single vanity to two separate vanities. Imperial put in all the new plumbing in the wall. They are the nicest people and an honest company. They take pride in their work and I appreciate that.  I would highly recommend Imperial Plumbing!

We recently had the pleasure of having Jeff help us with a major bathroom remodel. He was consistently on time, reasonable, and very knowledgeable. We had some high end European plumbing equipment  that required special installation and he handled it like the pro that he is. This guy is the real deal and he is one of the nicest people you will ever meet. I can't say enough good things about him and the excellent job he did for us. He will ALWAYS be the first call I make for plumbing help now. Outstanding!

I have a home warranty and COWBOY PLUMBING was called out on the contract. Johnny was the technician assigned on the job and he DID NOT perform the work written on the ticket.  Instead, he chose to ask what what was needed instead of working the order ticket! This error caused unfinished work on the ticket,  and with  NASTY attitude, he attempted to blame the customer for HIS inadequacy and unprofessional ism.  RUN from COWBOY PLUMBING and do NOT use them. Johnny was rude, and very unprofessional!  Maybe he should retire if he doesn't want to work!  Another company had to be called in to complete a relatively simple project. I asked the warranty company  that COWBOY PLUMBING NEVER come to my home again!  Horrible customer service! !!!!!!!!!!!!!!

This site made me select a star this company deserves 0 stars.. I have been a customer for years I called Tuesday June 22, unit was not cooling. First they tell me if I am renting they cannot help me. However, could not tell me the reason why, then the charge was 200.00 for service call. No thank you.I will never use your company ever. You have just lost a customer . I am a home owner.

Theresa

The scummiest of scum! Buyer beware - the below reviews are made by employees and everyone that works here are unprofessional and theifs.

We have a leak in our front yard, my husband called an irrigation specialist out to our house on Friday... the dug for awhile - said, sorry... you need a Plumber.

So I contacted Plumbing Service Repair on Saturday - made an appointment with the girl- told her about the transaction with irrigation specialists. She booked an appointment between 9-11a for Sunday. (Great!). Surprisingly, plumber calls 9a on Sunday ON THE DOT, and says - I'll be there at 10am. Plumber calls back 15 minutes later and says I can't do sprinklers. My husband explains again that the irrigation people were out the day before and it is NOT the sprinklers. Plumber says okay.

We wait, and wait... and at 11a- I call the company again. Same receptionist as Saturdays call- oh he said he can't do it

But no one called to tell us he wasn't coming?! She tells us it is our responsibility to have called them to find out why he no showed... but she'll book us another plumber to come out between 3-5p on Sunday.

Fine, ok. Just need to get this done.

As we are leaving our house (11:45a) to run errands - phone rings the 3pm plumber wants to come right now. Told him no, appointment is at 3pm.

Plumber shows up at 3pm in an unmarked van, not in uniform.. is outside our house for 20 minutes - comes to tell me he can't find the leak, he isn't a leak detector and cannot do anything but it will be $125 for him coming out. He also has no way to process a CC and starts writing down my CC number - which I immediately stopped and shredded the paper. Eventually someone calls me from company number and I pay my bill (begrudgingly) for literally no service rendered.

He tells me to call the company tomorrow and have a leak detection person come out and he can come back out to fix it - and my $125 will go towards that bill.

My husband calls today and service is refused. And he was hung up on multiple times.

This company is being reported to BBB for being complete frauds. Why actually help customers when you can charge $125 for a fifteen minute consolation and never have to fix anything.

I have written this review many times but nothing does it justice. Bottom line is I hired Ethan once before and he did a good job. He was originally referred to me by my realtor and I needed his help.

Most everything was done through text so I will share that.

Sent 2/21
Customer:  Hi Ethan, you helped me with plumbing work before and I'm sure you are super busy right now. I am in kind of a jam though. I have a large project going on at my house and had to kick my general contractor off and I am trying to finish out with subs direct. Any chance you would be able to come to the house this week to bid out all plumbing work?

Sent 4/23
Customer: Any idea on when you would be able to get me a quote on plumbing and on the schedule?

Received 4/24
Ethan: Hello Nick I will finish it up tonight. I was looking at the tub faucet that one you picked it says not to install on a concrete slab I've been looking for another option for you. I will get it wrapped up tonight and give you a call in the morning.

Received 2/28
Ethan: Hello Nick,

Im sorry for the delay on getting this to you, I have been doing my best to get things completed. I've enclosed a copy of the quote for the remodel, and it is looking like I will finally have time after this week, starting the 7th of March. Please let me know if you have any questions or need anything.

Sent: 3/1
Customer: Looks good.So are your plans to start 3/7?

Sent 3/2
Customer: Hey buddy. Just wanted to follow up on scheduling. I am meeting with contractors tomorrow. Are you still good to start next week?

Sent: 3/3
Customer: Ethan,

I have you down for 3/7 for the work.  How many days do you think you will be on the job?  I am working on scheduling everything with my other contractors that can't do things until we move forward with your portion of the work.

Thank you so very much for the help!

***We talked and I was told 4 days****

Sent:  3/7 - start date
Customer: Ethan,

Are you still planning on starting today?

Sent 3/8
Customer: Ethan, I wanted to follow up with you on when you are able to make it to the jobsite

Sent 3/8
Customer: I really hope I'm not coming across the wrong way with you and I really appreciate how hard you have to be working right now. Can you please let me know where we are at for you to begin on my job?

At this time I reached out to the realtor who referred him to me and we talked. He apologized for lack of communication and that he has been working all day every day. That I would be next and latest would be 3/22

Sent 3/19
Customer: Are you still good for Monday?

Received 3/19
Ethan: I'm very close I've been working everyday until 9 and 10 to get to you; If I can get one more week and move it to the 29th. I'd say even possibly towards the end of next week but little loose ends are killing me

Sent 4/3
Customer: Please tell me you are able to start Monday

No response so I sent this to him and the realtor who referred him
Sent 4/4
Customer: Ethan

You told me in February that you would be able to get to my job at the beginning of March. I have many text messages and emails that have gone unanswered. When we would talk, you told me that you were finishing up a job and I was next. That was 2 weeks ago. I'm now down to 2 weeks left on my rental.

If you would have told me in February that you couldn't get to me for well over a month I would have continued looking for someone else.

Are you able to get out tomorrow, which is 4 weeks after when you originally told me you could be here??

Keri

I'm copying you on this message since he is your referral and this is a poor reflection on the exemplary service that you have provided me for years.

*****After this message Ethan from Wade Plumbing called me and told me he couldn't make it out to the job****

The entire process I accepted everything he asked for and my treatment was to cancel

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!