Best Residential Services in Indianapolis IN

Excellent service with good pricing and very friendly staff. Happened to call them when searching for quotes. They had the lowest price and I felt the most comfortable with Steve explaining exactly what they expected to do to replace my water heater. Only one issue: The price difference between paying by check/cash or using card. Since I had no checks available and hadn't been notified to collect some cash, I had to pay the 5% fee for using a credit card. Aside from that, I had a great experience and feel more than comfortable having Jesse in my home to do repairs again. After I go to the ATM, of course.

Great to work with- easy communication.  Called and he gave me a ballpark estimate.. scheduled estimate online and they were able to start working on my project right after I gave the go.

We we referred to Jody and Carters My Plumber from another plumber who wasn't able to work on my home water lines. The office has been pleasant and understanding since my calls started in December. We formatted a plan for the leak, he added a military discount and we were so happy with the work. The employees were great and kept in close contact all day. They stayed and helped me do the application for the credit card through syncrony  which is a wonderful card. The interest rates are better than I've ever seen for a home credit line. We got a 9% apr until paid off but they have no interest for 18 month option and others around  3%  and 5%. The plumber stayed and texted and emailed all the photos without me even having to ask.

They work was done in less than a day which was wonderful and we are so happy happy we shopped around for quotes for an entire week. They were weren't the lowest (which was a small small shop) but they were runner up and we are so happy with our decision.

We received a thank you letter (hand written ) for our business with a Valentines Day gift card  to Starbucks.  it's the small thing and this company knows it!

Keep up the great work Carters My Plumber.

They took care of the problem when we called.   They showed up as expected.  The repairman was clean and professional.

Small company, reasonable and polite. I would recommend Maxwell and sons. Had Mike complete a bunch of inspection items.

Thank you Yelp for the feature of providing online estimates through your app.   It's a time saver & very informative. To have the ability of reviewing comments all in good time.  Yes, the good, the bad, & the ugly makes decision making more amenable. Appreciate all of the reviews.

Upon using Yelp's feature & having professional experts contact us made everyday simple things less challenging.  This company was concise in their service fees associated with remedies.  Tho we needed a water softener install plus an indoor shut off value update & repair, our immediate needs became apparent.  We opted for only doing the line with pex*.  Goodness gracious, I hope I'm using the appropriate terminology in this review ;) .

We were delighted when Winters explained what was needed in our amended plumbing job, arrived when promised, waived the service fee (omitted upon verbal agreement/payment).  I assumed this much as we hired them upon the IRL visual pricing.   Winters texted us when their person (Donnie) was on his way in the morning of.  We received a text so we would know who was coming & ETA of arrival.  

Donnie arrived when he said he was going to, explained what was required, preformed exceptionally well, no additional mess was present after the job was done, & the best part is that Donnie didn't try to overwhelm us with unnecessary services that we didn't need or thought we ought to want.   Love love love that aspect of hiring Winters.  The best part of Winters is that they are local.

*Pex is used nowadays per the licensed plumbers we spoke to in lieu of copper sweating.  

Thank you Donnie & team @ Winters.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

These guys were great....they came within an hour of my call, looked at the issue, answered all our questions....did what needed to be done!  

SERVICE WAS GREAT....I so appreciate when artisans come when they say they are coming, do the work needed at a price that is reasonable and fair...Hat's off to Weilhammer Plumbing!

Literally owe them big time! We had no water on Christmas- until A-Team came and saved the day! Literally felt like they should have had superhero capes on! It was Christmas! I felt horrible that they were missing time from their family. They came and fixed our busted pipe so that we could have water! Not being able to flush toilets and wash hands on Christmas was brutal- so we are very thankful to everyone who was involved. From our family to yours, Thanks a ton!!!!

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

As an out of state rental investor it is extremely hard to find handymen and contractors who provide honest, high quality, and reasonably priced services.  After dealing with people who over charged for subpar work or even disappeared after getting an upfront payment, my only regret is not finding him sooner.  Kit has performed several repair jobs at cheaper rates than what I have gotten in the past.  Also only wants to get paid after his job is complete.

We have had plumbers from Johnson replace shut off valves and do a yearly inspection.  They were very professional job, very concerned with the quality of their work, and very patient with any questions we had.  I would highly recommend them.

GODBY HPE has always been there when we needed them- whether it's plumbing, electrical or heating/air related I know I can count on them to give me a fair price and diagnosis of the problem and that they will work to fix the problem quickly! I also appreciate their semi-annual HVAC check which assists in keeping our systems in top working order! I refer them to friends, clients, and colleagues- knowing they will be treated right!

My Lennox AC failed last evening.  We telephoned our service as we were premium members.  The other service was called at 6pm, and the return phone call was made 16 hours later.

In the interim, I telephoned Action Air.  Tim arrived at my house 4.5 hours after I requested service and had my AC repaired and working less than 6 hours after my original telephone call.

Tim is a great service technician who explains everything he is doing in great detail.  I found him to be very thorough in this work, and efficient.

I highly recommend Action Air.  My partner and I will be joining their Service Club Membership where they have 24/7 service and their goal is to return telephone calls within 30 minutes, any time day or night.

Thank you Action Air for employing Service Technicians like Tim.
James

Had JD Smith install a water heater 11/2016. Found that it was damaged prior to installation but they installed it anyway and didn't bother to inform me about it. I wrote to them concerning the damage and here is their reply:

Thank you for reaching out to us in regards to your water heater installation.  I have reviewed your picture and your invoice history as well.  Water heater installation can be quite an adventure.  Getting them loaded and unloaded on our vehicles, dragging them upstairs or holding on for dear life as we go downstairs.  Squeezing them around corners in homes and into tight little closets all without damaging the door trims, carpet or walls.  On many occasions the water heater jackets get scratched or dented in the process.  Sometimes they even come out of the box with a dent or imperfection on the jacket.  In almost all cases the issue is purely cosmetic and does not affect the performance of the water heater or the warranty.  The jacket of the water heater performs the task of holding insulation in place and providing a bit of clothing on what would otherwise be an ugly black steel tank.

Our technician should have brought this to your attention and explained what I have explained above.  For that I apologize.  However, I can assure you that in no way is your water heater compromised nor will it's warranty or performance be lessened in anyway.  Once again, thank you for contacting us and for your business.

Sincerely,

Terry Illy
Assistant Manager
L.D. Smith Plumbing, Inc.
(317)927-7186

Seems it's just too bad if you end up with damaged goods and customers just have accept that fact. If I had them deliver a new TV or stove with damage, would that be acceptable? Why is this any different?
The assistant manager cavalierly dismissed my claim, so I'll let you decide if you want to have them do your plumbing work.

Came on Tuesday, determined I was out of Frion as I suspected.  Needed me to turn the AC off to thaw it out for recharging at a later date.

Called me the next day. Theyre only unavailable apptmt was Friday at 12.  Then they called me on Thursday to change it to 4 oclock on Friday.  Then called me at 3:30 on Friday to tell me they'd be here Tuesday. WHAT IS GOING ON ITS LIKE SAUDI ARABIA IN MY HOUSE!

They told me this is what my landlord told them, but I called my landlord and they just flat out lied about that.

He called them and now they are telling me they will be here sometime on Saturday... or is it Tuesday or Thursday or next September.  There are 10,000 other AC repair people to call.  Screw this.

We had a stoppage in both sinks one of which is the disposal side with water spurting out of the pipes unto the kitchen floor Friday night after dinner. We called our contractor, Brian, with Kastle Contracting, who we trust and who has always done excellent work for us. He was unable to come, but suggested we call R & S Sewer. We left a message initially, but within 10 minutes, if that, we got a call back immediately from Jennifer to schedule with Jimmy for the morning. She said between 10:00 a.m., and 12:00 and he showed up well before noon, calling first to say he was on his way. When he got here, he quickly took care of the problem with a    roto rooter piece of equipment and nicely cleaned up everything besides! He brought Pam to help him on that Saturday and they are really great people. Very reasonable, didn't take a big dent out of our pocket either and we're very satisfied and highly recommend.  
E. Lynn

Summers says to call them if you want to pay a lot, but that's a joke. When they get to your house, at which point you've been living with a difficult situation for some time, the technician tells you they charge a flat fee--it's not a small one, pressures you, and misleads you about how long it will take to do the repair. I paid something like $225 for 45 minutes of labor. False advertising! I called to complain and said if they charge a flat fee, they need to tell you when you make the appointment and specify what it is. The manager said they couldn't name a price until the tech looks at the situation. Obviously, that makes no sense if they charge a flat fee. BTW, the office staff who set up appointments are not informed of the flat fee policy because that's not their job, according to the manager. What a way to run a business!

Waited 5.5 hours for them to arrive. Guy said we didn't have normal pipes since we live in a manufactured home. Said another employee just busted pipes in another manufactured home. His manager called and told him not to work on anything and he left. Found out he lied to us and we have standard pipes in our home. They knew the type of house we lived in before we scheduled the appointment. Terrible company, terrible service, very unprofessional. I would have thought that a manager would have called us to apologize.

Beware! Do not use this company! We had them out for clogged toilets and a drain line. They determined it was a septic problem and cost us $325 for the septic company to agree that it was an indoor plumbing issue. Then, They poured water right through our floor pipe to collapse
our kitchen ceiling! They refused to pay for the damage! They also pulled toilets to clean the lines, but put them all back wrong. We had to hire a plumber to fix all the toilets. The technician told me how they lie to home warranty companies to make more money. When I pressed them to pay for the damages, they screamed at me and lied about everything. They told me I was lucky that my home warranty paid for the clogged toilets in the first place, so if I pushed it they would claim there were no clogs!
Horrible experienced that ended up costing us a lot of money!