Best in Honolulu HI

Great service, came the same day, Matt and his helper had great attitude, will call them again! Mahalo

I had a problem with high water pressure at my home causing pipes to leak and make noise (water hammer).  Two independent plumbers recommended the installation of a water pressure regulator to control the water pressure.  I called Matt and he asked me to send him a few photo of the leaky pipes and the main primary water shut off valve.  He gave me a very reasonable quote compared to two other plumbers so I took a chance on Matt.  Matt and his assistant Alex were great.  They fixed a leaking pipe and installed the water pressure regulator in a little over an hour.   As I watched them work they were professional and very efficient.  They were organized and knew exactly what they were doing.  I was impressed.  I recommend Matt and he will be the first person I call when I have a plumbing issue.

Awesome service provided by Chris, very respectful of our place.  My initial provider was a no call no show but Chris made up for it. Very courteous and professional. I would definet fly use them again if needed. Pricing not half bad either.

I recently learned about the $40 rebated for installing a rain collection barrel in my yard. It's connected to my downspout, and even though it's not supposed to rain all that much here, with just four downspouts for the whole house, I had witnessed some serious runoff.  I chose to get my barrel from The Urban Farmer Store because they offered a complete installation kit as part of the purchase. The directions and the kit were very easy to understand, but we ran into one snag--I have round downspouts, and the kit is set up for people with square/rectangular downspouts. Yeah...come to think of it, who has round ones?? Me. Anyway, I took a trip back to the store, and they couldn't have been nicer about helping me get a round downspout diverter.

Installation was quite easy. If you have the right tools, and know-how, I would say it's a 15-minute job. I had the right tools and very little know-how, so it took me around 30 to 45 minutes. There was a storm coming (the one that also brought hail to many areas) that night and I got the job done. The barrel was 100% full by morning.

Ok but I digress. The Urban Farmer Store folks are really super nice. We went there three times--first to just scope out the selection. Second, we inadvertently went to buy our rain barrel right when they were closing, but had no idea. We took a little stroll around the store on our third trip back to get the right part. They TONS of knee pad/kneeling pads, a good selection of garden saws, and a lot of other stuff for installing sprinklers, etc. Things I know nothing about, but they know their stuff. They even gave me the forms for the rebate! There's easy parking, and if you live in town, the place is conveniently located in Mapunapuna.

I would definitely recommend Pipe Masters. Scheduling an appointment was easy and quick. They are also very thorough. Before the appointment, I got a text/email of who was coming to the appointment with a picture and the background of that person. Bernard was the person that came to both appointments and him/his crew was very friendly and courteous. After each appointment, he would go through the work he did and pictures/videos he took. He explained everything he did, which I really appreciated since the 2nd visit my husband was not there. They were very safe and used masks.

It has been over a week and I have still not heard from them. I don't think I ever will again. I did file a BBB complaint. *New Update: Shaka never responded to BBB. They have gone silent. BBB has suggested other means of reporting them.

Ben just finished re-stringing my wood blinds and re-hanging the art ledge.  Fantastic work and great price.  I highly recommend him.

The foreman was very nice and understanding regarding safely going to eat breakfast near the job site and crane .  It was fascinating to watch   their crew work.  I don't live where they worked but park there.   Wanted to commend them on a dangerous job well done.

I had a plumbing emergency and I could not use my shower or toilet.  IMUA Plumbing to the Rescue!  This guy is a hard working professional that put in the time (despite his busy day) so I could get my bathroom up and running the same day.  Kelii came and went above and beyond the call of duty. He responds to his calls quickly and as I was telling him the problem over the phone, he was able to diagnosis the problem and knew exactly what had to be done.  He also contacted my resident manager told him the problem & got authorization to do all necessary repairs.  I called late morning and my early afternoon, my problem was fixed.  His customer service is outstanding!  He kept me up to date when he would arrive, he explained step by step what he was doing & he's a very honest/respectable guy.  For any plumbing needs I highly recommend Imua Plumbing!

DITTO, BEST PLUMBER in Honolulu!  Tom has been our plumber for four years.  We used him to completely redo the plumbing in our home, and also to redo parts of our gas line.  We own a house and a condo, and he has been helpful for repairs on both.  He is very reliable, professional and easy to work with.  He is always very professional, and I have recommended him to friends, realtors, and my condo manager.

My 62 yo pipes in my residential home of 3 beds 2 bath were deteriorating throughout the house with fractures , holes, and excessive scaling.  I needed over 100feet of Nu flow lining.  Initially another company did video and gave me an over the top estimate, after, I asked for senior kamaaina discount, they came down some, but still too high.  Nu flow reviewed the video and gave me a price I thought was fair.  The crew;  Justin, Ethan, Wilson, Lomtal, did an excellent job, worked very hard, kept me in the loop, on time, respectful, and professional.  I will gladly referred Nu Flow South Pacific to family and friends.
aloha,
R.Genji Smith

My water heater went out so we ended up getting a new one from Lowes (best price).  They offer Lowe's installation which of course they contract out.  In order for them to schedule the installation though, they need to have a detail to be scheduled and paid for.  The detail is when the contractor comes out and looks at everything to see if they will need any additional valves or supplies to get the job done.

Vince contacted me the next day after the detail was ordered and told me he could make it out to my house that morning.  My aunt was there so he checked everything out and spoke with me over the phone and told me that I would of course need extra stuff because the previous installation was done wrong.  I kind of knew that so I wasn't too surprised.  After he left my house he went straight to Lowes so that he could order all the extra things he needed and give them the ok to for me to purchase my water heater and install.  He told me that he could even get me in the next morning.  Sweet.

I paid for the heater ($450 down from $500, qualified for military discount) and the install which cost about the price of a heater at almost $500, even before the discount.  They called me the next morning and told me that they would be in between 11 and 2.  I was not home for the install but my husband was.  I guess for the most part everything went ok.  My husband said they needed to put in a new gas line so the contractor had to leave and get the new piping for $45.  Plus the extra labor cost of $60.  Then they told me it would be an additional $25 for haul away but the Lowe's guy told me it was included in the price of the install... a miscommunication on Lowe's part.

So in the end, I paid $450 the heater itself and over $600 for the install and extra parts of my gas water heater... isn't that just how it is.  Pays to be a specialist like a plumber...  The guy that came out, Vince, seemed friendly and knowledgeable.  The quality of his work seems top notch and clean.

Good quality work but in the future, I probably wouldn't use them for my plumbing needs just because they are a Kaneohe business, doesn't seem logical.  But for those looking for a local Windward plumber, I would recommend.  They seem a little pricey, but I liked their work!

Scary. Just about to take their proposal, they think we're going to take it, and then, when we call, we can't get a hold of them. Interesting.
They are the same company as Hawaii Drain pros. Did they change your name because of a bad reputation?
They got a one star rating on BBB and even had problems documented at RICO

Got a decent quote from Jay.  Said he could be out between 7:30-8:00pm.  Great!  Asked for pics of my pipes, which I sent, then never heard from him again.  No, I can't make it tonight.  No Can I reschedule?  Just silence.  I even tried calling and he wouldn't answer the phone.  I could've spent that time finding a more reliable plumber.

We have been trying for over a year to get them to call for inspection on a plumbing permit they pulled for work done on our house. They refuse to call back or help us in any way and we cannot call for inspection because they opened the permit. Please do not use this company.