Description
Free water heater flush and inspection with any drain cleaning! Our Business is a Family Owned & Operated Company Serving all Our Clients from Owners, Tenants, Property Mngrs like Family and that's a Promise from Me.Your Home will be treated with great Respect, Care. Clients start off as Strangers and when finished are Framily. You will get Thorough experience and 100% Satisfaction, give us a shout for a True, Honest, Integrity Plumber with a Family To serve Your Family.
HISTORY
Established in 1985.
The History of Our Company Started back in Dearborn, Michigan around 1985 from an Great Unckle Dennis that Served in The United States Navy and Retired as a Plumber in The Navy. Dennis a Veteran was a smart man and knew His decision to Introduce one of The Greatest Customer Service Industries to His Nephew, Michael ( 16 yrs old ) as an Apprentice was going to pay off. Michael ( My Unckle ) was the Middle Son of His 2 other Brothers, after Michael's experience of Drain Cleaning and General Plumbing took off , He Introduced the Plumbing Industry to My Father, They as a team started with their Younger Brother Kevin a Team with several Apprentices under them throughout the Years, Including Apprentices Bobby and Archie which still work today. My Father and His Brothers have earned The Title of Master Plumbing, Heating, Cooling Business in Our Family for Decades Now and Handed it down to their 6 Son's, Nephew's.I've been Privilidge for the past 12 Years to Service Our Clients Thanks to God.
ABOUT BUSINESS OWNER
Hey Yelpers, Nick Gaber is First a Proud Husband of My Beatiful Wife Hannah and Our Wonderful Children. Since 2007 Completing HVAC school and Apprenticeship for My Father have faced great challenges in the Industry of Plumbing and HVAC. I have started from cleaning the truck, to Major Reconstruction of Home's. Trained and encouraged many employees for a number of years with The Hard Way Not The Easy Way, to always give a Thorough explanation, take care of customers Homes, OCD clean and neat work, maid like clean up, create an Open and friendly environment to build Our Community. I have encouraged My Brother along with other Employees to follow my lead with any of Pur customers. We give a great communication
We as A Family and Business Owners know the importance of giving Honesty, Trustworthy, Integrity and Taking care of Our Family & Community is a Big part of Our success. I am a
SERVICES
Emergency Services, Bathtub & Shower Repair, Pipe Installation, Sink Repair, Drain Cleaning , Toilet Installation , Water Heater Repair , Biohazard Cleanup, Faucet Installation, Fire Damage Restoration, Mold Removal, Sewage Cleanup, Sink Installation, Storm Damage Restoration, Water Filter Services, Water Heater Installation, Garbage Disposal Repair, Pipe Repair, Drain Installation , Leak Detection , Toilet Repair , Bathtub & Shower Installation, Carpet Cleaning, Faucet Repair, Gas Line Services, Virtual Consultations, Sewer Services, Smoke Damage Restoration, Water Damage Restoration, , ,
Reviews
Had the water heater leaking in the garage, Found True Drain & Rooter on Yelp with good reviews. I called and Nick came and gave me the estimate for replacing it. Since it is still under warranty. Nick removed the water heater, exchanged at the supplier. Came back to installed the new water heater. Everything went smooth and I Have hot water again. Nick is friendly and nice to talk to,honest and skillful .
Nick and Dallas have mad plumbing skills! I got a new toilet (we named it Bert), lots of drains snaked and the valves replaced! They were professional, funny, thorough, and very clean! I especially appreciated Nick checking for leaks and Dallas keeping his tools and supplies so organized! Thank you guys for such a great job!!! Will definitely use them again!!!
Our house was flooded with water. They came and did a leak detection service and checked the entire house for leaks. They found the corroded pipe that was spraying water everywhere and replaced it with a new pipe within a timely manner. They came when they said they would come and fixed it quickly and fairly priced.
I requested several quotes on yelp to replace chrome shower/tub trim fixtures with a matte black finish. Nick was really fast to respond and gave a competitive estimate. I'll be definitely giving him a call again to replace my other fixtures.
We needed last minute work done on our kitchen faucet and shower head during a difficult time for our family, they responded quickly and Nick was genuinely kind, very patient to explain exactly what was going on and highly professional, able to complete the quality work in a timely fashion. We will be using their services again in the near future. Thanks Nick!
Jessica C.
08/01/2021 12:00:00 SA
Our kitchen. sink was leaking overnight after we had our garbage disposal out to fix the clog. We called True drain and they had someone come out the next day! He was knowledgeable and friendly. We ended up replacing our faucet and garbage disposal from over 10 years ago within a few hours. He fixed all the messed up valves from the previous owner and helped reorganize the p trap area.
Overall satisfied with the work done. They offered a 2 year warranty on the things they fixed up.
I reached out to Nick via Yelp and he was quick to respond. He came to my house within a few hours and tried to snake the toilet. Our toilet was pretty old so he recommended we just buy a new one from Home Depot. I placed the order online and Nick offered to pick it up! He was very professional. I would definitely recommend Nick and True Drain & Rooter! Thank you!!
Quinton L.
06/01/2020 12:00:00 SA
I needed to have my tub spout replaced and I called to make an appointment with fast responses. They were very professional and gave an amazing price. The work was done quickly and efficiently. Definitely will use them for any other needs I might have!
R W.
01/02/2020 12:00:00 SA
Came home at 11pm two days before Christmas to a broken and leaking water heater. Called True Drain and Nick answered on the second ring. Within the hour Nick was on site and had the old one removed in anticipation of returning with a new one in the morning. Before leaving he set up two large fans to dry the area and promised to back in the AM. And as promised Nick returned in the morning and had a new water heater installed and running in an hour. Cannot recommend True Drain highly enough and look forward to employing them for some non emergency work in the future.
Nick is amazing! I asked for a quote through yelp and he was able to get it fixed in no time at all. With other companies they would show up and not even provide an estimate! He is very responsive and really cares about his customers. His prices are also competitive compared to other plumbing companies who charge a ridiculous amount to change a faucet. I will be contacting Nick for my plumbing needs in the future. If you have any plumbing issues, don't hesitate and go with True Drain!
Nick is an awesome plumber and also does some AC services. He showed me a few tricks as well for my shower head pressure. Will hit him up again for sure! Also provides two year warranty on his services so you know it's quality.
Corrie D.
05/08/2020 12:00:00 SA
Bought my first house and knew it had a weird plumbing issue with the main floor 1/2 bath. Sent out quotes to a bunch of local plumbers and True Drain & Rooter got back to me the fastest and with the best quote. Nick came out, checked out my bathroom(s), gave me a few quotes and said to give him a call if I wanted to schedule an appointment. I didn't feel pressured at all, but going through my options and a few hours later, I called him back and made an appointment for the following day. He did what needed to be done and now my plumbing is all good to go!
A week or so later I found out I was having trouble switching out a toilet hose. So I called Nick again. He sent Zack out and found out I needed new valves, not just a new toilet hose, so I also got those switched out, no problem.
Thanks so much for helping me in my new/first home! Will probably be my go-to plumber from now on!
Shut off valve in the kitchen broke off water shooting out call them they were there in less than 40 minutes took care of the problem nice guy fast reliable great prices and great work this is going to be my new go-to guy I would recommend him to anybody good to find a company you could trust nowadays
Nick from True Drain & Rooter made time on a Weekend. The sevice was quick, professional, and friendly.
David N.
03/10/2020 12:00:00 SA
Nick was on time and did a great job for the price quoted. A two year warranty I hope I never need . Thank you , job well done
Nick did a great job fixing the leak in our ceiling and repairing our outside pipes and valves. He did a thorough job of checking to make sure everything worked as it should. I would recommend him to anyone that needs a plumber. I felt his prices were very reasonable for the work that he did.
Wow! Nick mah mannnn..! Call him night before show up the next day and solve the problem! Very professional and honest dude.. Best Price in town too! Highly recommended..
I had problems with the water shut off valve and main water line loop in the garage. They needed to be replaced asap. Nick was recommended to me by my wonderful neighbor. Nick came out with his fully equipped van, gave me the load down and went to work. He was knowledgeable and knew exactly what was the problem. He did a beautiful installation, cleaned up the work area completely afterwards. He even put the insulation wrap on all the pipes for me without being asked. Nick was very friendly, easy to talk to and most of all inspirational to me as I'm going through some rough time now. If you need a plumber to take care of whatever issue you have around the house, he definitely is the one to go to.
Response time was very quick for a laundry room pipe burst that flooded a couple of hallways and part of my living room. No hidden costs or excuses. Nick arrived and conquered the job, thanks bro.
Frantically called Nick because our bathroom suddenly smelled like rotten eggs. He was so kind to walk me through steps to locating the source and getting rid of the odor. Definitely keeping his number in my contact list for future needs!
Temara E.
03/03/2022 12:00:00 SA
super easy communication, they arrived on time, fixed my issue and were friendly and helpful!
J C.
05/06/2020 12:00:00 SA
I have been having some plumbing backup issues. Already went through 2 different plumbers and still having the same problem. Nick was highly recommended by a friend. He came over and fixed the problem, he even flushed out all the plumbing in the house. He showed me and explained the cause and how to solve it. Very reasonable and affordable price. Very professional, I too, highly recommend him.
Lulu S.
05/07/2022 12:00:00 SA
i am new to Henderson, so I called a plumber because city said I had a leak. First plumber was more concerned about selling me a water conditioner. So I called True Drain, Nick answered, this was in late PM. He came out checked out meter and everything around, no leak. But he went beyond a plumber and called city for me, went out to my house twice. Just wanted to say Thank you! You'll be my Plummer for life. So if you need someone you want to trust call True Drain & Rooter. You won't be disappointed.
THANK YOU NICK
Malvyn B.
02/07/2020 12:00:00 SA
Work Done:
1). Removed the broken 40-gallon Whirlpool water heater in the closet space inside the house.
2). Replaced the 7-foot deteriorating venting system that goes through the attic and roof.
3). Installed a new Bradford White 50-gallon water heater.
Nick came to the house and did a free inspection. He is very polite and professional. He clearly explained his scope of work and charges. He also explained the pros and cons of different water heater brands. It took 8 hours to completion and we are extremely grateful, he was very thorough and did an outstanding job. His price was very reasonable. Just and overall amazing gentleman. He is able to make sound decisions and enact them immediately. We finally found a trustworthy plumber. Thank you Nick!
Extra awesome service: He even took care of the permit and setup the inspection with city. Everything passed!!!
Got my mother out of a bind, whilst I was away. Truly appreciate this company. Their professionalism, and timeliness, honesty. When I get back to town I will personally thank them. So many in the repair industry nickel and dime their customers. These are our gotos moving forward
We just had a new water heater installed by Nick & he was very professional & prompt! I highly recommend him & this company! Always on time & thorough. Thanks Nick
I've been itching to write this review for days but I wanted to wait until I could get an after picture. We just purchased our home in February but due to an insufficient inspector/inspection we haven't been able to use our kitchen sink, dishwasher or disposal since we moved in. Long story short 3 professionals later FINALLY someone who knew how to fix it! They spent hours snaking the line for a temporary fix so until we could get everything straightened out with who would be paying for the repair. Within 24 hours they had everything sorted & scheduled to come reroute the plumbing to add a clean out in order to flush the lines. They took care of every single thing all the way down to scheduling our own trusted handyman to do the drywall repair. I literally didn't have to worry about anything. The lines were so bad I can't even begin to put it into words. The smell was horrible. There was so much grease in the lines our kitchen sink couldn't drain. So gross. They also removed a faulty water softener for us the same day! I can't even tell you how nice it is to be able to use our kitchen normally!
Brittney T.
06/10/2020 12:00:00 SA
Nick was great! Quote back to me through yelp was timely and he was able to come out to service our water heater in a few days. Appreciate his knowledge and recommendations rather than just completing the original scope of work that I had requested.
We will be using him in the future!
We called last night because we didn't have hot water, Nick responded with a quote in 10 minute. He showed up this morning, installed a new hot water heater up to code and with in budget. So grateful to have found him and grateful to our neighbors for recommending him. Thank you!
Renovating a condo; Called a few plumbers to take a look at my problem and none of them wanted to touch it. Finally got a referral to Nick at True Drain & Rooter. He confidently came in and eased all my worries. Got right in there and fixed my issue in the matter of hours! Nick is fantastic! Not only is he prompt, informative, professional and so on... He doesn't cut corners; is not over priced and is one of the friendliest guys ever! In addition, he knows a lot of other contractors in the business and got me a great deal on a tub re-glaze through one of his contacts! If you need an honest plumber in a not so honest town, then give Nick a call!
I was in an emergent need to find a plumber in the area and found Nick with True Drain & Rooter. My exterior landscape plumbing had a leak and it was dumping hundreds of gallons of water over a two week period underground before I was notified of the problem. yikes! I quickly searched for plumbers in the area and found Nick! He was incredibly responsive to my needs on the first call! He offered to turn off the water from the street within a few hours which was much faster than the city workers could make it. He then coordinated a follow-up with a family member since I was out of town and provided a quote the very next morning.
I appreciate True Drain's (Nick's) professionalism, integrity, attentiveness to detail and prompt follow-up. He also completed a few other repairs for me such as replacement of 5 valves in the primary bath and other odds and ends.
I highly recommend Nick's services and would hire him again for other repairs. As a local family owned business it can be challenging to compete with big name companies. The cost in repairs appears to be comparable to others and True Drain offers a 2-year warranty! Overall, I am satisfied with the quality and integrity of the work done.
Nick came over to look at my leaking sink to find other problems that I've never noticed before and was able to contact to my owner and property managers to get them to finally cooperate after years so he was very helpful to getting The problem started. I would definitely recommend his service to everyone!!!!
Traci T.
08/07/2020 12:00:00 SA
Lost water pressure in my entire house, on a Saturday. Found a pretty bad leak in the front yard and shut off the water to the house. Called six other companies before I found True Drain. Lucky number seven I guess. Nick was the first person to say he could come to check my leak before Monday. I feel so fortunate that the other business couldn't come out on the weekend because I have now found my go-to plumber in this city. He fixed the problem and got the water back on at my house by Saturday evening and then came back on Wednesday to remove the water softener and fix a few other pipes that were poorly installed. We are very happy with the service, outcome, price and will be calling Nick for future jobs. I highly recommend. I was impressed enough to break my drought and write my first review of the year.
Shopper K.
02/05/2020 12:00:00 SA
My water heater was leaking all over the garage floor in the middle of the night :-(
I left the quote request on Yelp for multiple plumbers and Nick from True Drain & Rooter was the first one who responded.
Texted few pictures, got an estimate and he said he will be coming over at 7am.
He showed up on time, he explained everything I needed in very friendly and professional manner.
Luckily our water heater tank was still covered under the warranty so he took our old tank to the supply store and installed brand new tank with another 6 years warranty (2 years for labor) within just few hours. Reasonable installation fees were charged..we had our hot water running again like nothing happened. Thanks again for everything~~~ Cheers!!!
I own a property management company and go through lots of vendors, because let's face it people are sometimes less than reliable. In my experience with Nick, Zack and True Drain & Rooter, they are reliable, fairly priced and provide a good service. I would recommend them for your needs. Great job fixing a last minute problem we had with one of our tenants! Keep up the great work! Russ
Nick was extremely helpful, professional, and above all very friendly which made the experience of our water backup issue, less of a headache. Highly recommended if you have a plumbing issue. Thank you Nick!!!
Nani N.
12/10/2021 12:00:00 SA
Our water heater went out about a day ago, Nick was quick to respond with help on the way which was Zack and another gentleman who were both very polite and helpful. They were able to squeeze us into their very busy schedule and get the deed done with no problems! They replaced the entire water heater as needed, it was pretty old and the thermal switch was broken - it needed to be replaced. Nick was very responsive and I would recommend them to anyone! Quick service, kind & reliable!
Just had a new main valve replaced in my rental house, and Nick did a fantastic job at a reasonable price.
He was very prompt with great service.
Recommend him highly, and i now know who to call for my plumbing needs!
Jackie O.
11/02/2022 12:00:00 SA
We are really glad we found Nick!!! He truly is professional! Kind and honest too! We will definitely use him for other plumbing needs in the future and recommend him to others!
Susan L.
09/04/2021 12:00:00 SA
I called True Drain & Rooter today early morning, Nick came to house in 2 hours. He is professional, friendly person. Fairly price, and did the great job!!! I definitely will refer them to my friends and my neighbors. Thank you!!! Nick.
Dave M.
02/09/2023 12:00:00 SA
Plumber was 2 hours late. Talked to him twice on the phone. Plumber did not tell of additional fees for service on Sunday, Charged 917$ to fix a simple Flange under the toilet & turn off value. Work was good, but could of been more upfront than waiting to tell me Price after the work was completed. Will never use this service, as I feel it is dishonest to wait to give information about fees or pricing.
I found Nick on Google originally and then went through Yelp and read the reviews. I was showering Monday morning when my roommate noticed the fan in her (downstairs) guest bathroom was leaking a lot of water. Being a homeowner, and a woman, I'm very wary and skeptical about fixes and being taken advantage of since it's happened in the past. As soon as Nick answered and responded to my questions/concerns, I immediately felt at ease. He showed up that night for a consult and was there the next day to fix the problem. He has a super friendly disposition, very professional attitude and work ethic! This is the first (and only) plumber and team I've ever dealt with that was actually on time, his quotes were very reasonable and the fees do not fluctuate! He brought Dallas and Francisco, who were both professional and amazing as well. They all work well as a team. The work they did was beautiful and very well done. He will be my forever go to for plumbing issues from here on out. HIGHLY RECOMMEND.
Nick is amazing! He has been such a great help for us over the years. He is punctual, reliable, knowledgeable and is very affordable. You will not go wrong using this company/Nick for plumbing and AC needs. He is very detailed and well mannered. Try him! You will not regret it!
Nick has been a lifesaver more times than I can count. He was here when I moved into my new house and hooked me up with changing out all the toilets and upgrading my valve stops. This time was a post Thanksgiving emergency. My almost new 1hp garbage disposal was completely stopped due to a turkey skewer that went down and was wedged in the grind chamber. At first glance he thought I'd have to replace the whole thing. I'd spent hours trying to pry it loose. But, as is Nick's way, he took the whole thing apart and spent a half hour working away on it and pried it loose. Saved me about $350 by being awesome. Just charged me for a routine clog. Nick has been and always will be my go to guy for all things plumbing. Plus he is a helluva nice guy.
Mike K.
03/11/2021 12:00:00 SA
CALL THIS COMPANY FIRST! Go right to Nick at True Drain & Rooter!
First day in our new home and the sewer line backed up! Called Nick at True Drain & Rooter and within a couple hours Nick and Dallas were at my house solving the issue. They are amazing plumbers and are extremely friendly, professional and knowledgeable. The problem was solved quickly and he really put our minds at ease that the problem shouldn't happen again. They then made time out of their busy day to help install our washer & dryer. Nick really went above and beyond with their service and hospitality. This company is AMAZING! We already have them scheduled to install a water softener and will definitely call on them when we need a reliable and professional plumber!
Kimberly B.
12/09/2021 12:00:00 SA
If I could give a negative star I would! Received a letter from the water department about continuous flow. A neighbor had used True in the past. This neighborhood is going through a cycle of the pipes in the front needing to be replaced, so we thought that was the issue. True arrived in an unmarked van, inspected the property for 20 minutes and said it was the line in the front. They estimated $6,000 to fix it. Luckily I had arranged for a second opinion with Pure Plumbing ($29 service charge) who arrived while True was still there. After True left, Pure said there was nothing wrong with the front piping and thought it was a landscaping line. He recommended a landscaper. Landscaper looked at it and said it was the pool. He didn't charge anything. Landscaper called a pool company and they replaced the auto fill for $60. Water bill back down and problem fixed! So happy we didn't pay $6,000 for a $60 fix!!!
Found out I had a leak due to an extremely high water bill. In a panic I called True Drain and Rooter after coming across the company here on Yelp. The owner Nick answered the phone and was extremely friendly and helful from the beginning. After calming me down he ensured me that he would be able to help me find and fix the problem. Few short hours later he was at my house. He talked me through everything that he was doing and made it easy for me to understand. By the end of the visit we were able to find the cause of the problem, as well as a few other minor issues that he recommended I consider taking care of as well. Super thankful for Nicks help! Highly recommend!
Nick is awesome. I needed my sons toilet replaced and got some quotes off yelp. Decided to go with True Drain and Nick came to the rescue. He was honest about what needed to be fixed along with replacing the toilet. He made a trip back to Home Depot after a crack was discovered to get a replacement even though it was so late. I hate Home Depot/ Lowe's so not having to go there and deal with that was a life saver. Will definitely contact them again if I need future work.
I really appreciate everything they did. Nick is a really nice guy and he responses so quick. He repaired my pressure valve and toilet for a very reasonable price. If my house has any other plumbing problem, I will definitely call him. I tried the other plumbing company but Nick is the best. Thanks again. You guys did an excellent job.
He did a great job. Responds quickly and great communication. I would definitely recommend this company to anyone.
Katie H.
06/11/2020 12:00:00 SA
While swimming in the evening, I looked over to see my exterior facing wall DRIPPING. I searched for 24-hour plumber and True Drain came up with good reviews. We called and he was free in 3 hours! Showed up at 10 PM or so (we appreciated it). Opened the wall and to our relief, it wasn't as bad as I had made it out to seem. He finished the repair the following day. Nick was awesome, very professional, showed up when he said and worked hard to get the repair done quickly. He cleaned up when he left and left the area neat. Highly recommend for an honest plumber. I didn't feel like I was being upsold in anyway. Would def use again, especially for the ugly, complicated plumbing repairs. It seems like he knew his stuff.
W L.
04/09/2020 12:00:00 SA
Nick fixed 2 toilets, and a leak! Good price and very friendly. Would recommend, thanks Nick!
Nick was amazing! He was communicative, honest, kind and professional. He got the job done on short notice when the pipe under my kitchen sink came loose. I definitely recommend him for all your plumbing needs!
Cindy M.
11/09/2019 12:00:00 SA
I highly recommend this plumber. Nick the owner is truthful and honest. He is an upright man and the quality of his work is impeccable. He treats his customers like family. Tell him Cindy recommended him and he will give you 10% off..
Nam T.
01/05/2021 12:00:00 SA
Really great guys. Truly honest and rare in this industry. They are very detailed and convey everything openly with options to choose.
Gabriel S.
12/08/2020 12:00:00 SA
Dec 7, 2020: In the morning, I found water pooling at the bottom of my old water heater. I immediately called Nick. He came in the afternoon & informed me I needed a new water heater. Nick patiently answered my questions & gave me a Senior discount that lowered the estimate. I went ahead with an appointment the following day, 2 hour open window, He arrived in that window. After 2 hours, job well done. I would recommend True Drain & Rooter. Keep up the good, professional work Nick!
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