Tyler provided an estimate for a lot of small repairs, maintenance, and upgrades throughout my house. He was very thorough in looking at every item, listened to what I wanted and explained my options. He is knowledgeable beyond his years, and after hearing how his grandfather started him in the trade, I can understand why. Plus, his experience since that time has obviously deepened his knowledge. Tyler also has a great attitude, providing great customer service, giving the customer what they want, and not losing his cool when customers are demanding, as I am all too often. The day the work was done, Tyler arrived with another plumber, Jeff. I didn't have as much interaction with Jeff, but found him to be highly skilled, professional, and willing to go the extra mile to provide the best results. Tyler returned the following day to address any minor issues I found, which he did quickly and without complaint. He also showed me how to adjust my recirculation pump timer, adjusted my water heater temperature, and showed me how I could run the irrigation system, even if the shutoff valve on my house was closed. None of these things were part of the of the job which he just completed. Was Hip's plumbing a little more expensive than some other plumbers? Yes. But, Hip's plumbers, Tyler and Jeff, were honest, hard-working, professional, and provided excellent customer service. I would gladly call them again for all my plumbing needs.