Brad B.
02/05/2021 12:00:00 SA
We bought our new home here in Spanish Springs a little over a year ago and have found a couple of things that we wish we had done under construction. Oh well. BUT since we decided to do them, we went on the hunt for a good plumber. I am not a fan of the large commercial contractor type guys that have dozens of employees. I wanted to find a good, local, family run type of business. BINGO. I found these people on Yelp and they were absolutely everything that everyone talked about. What a class act. I called and spoke with a nice young lady (Erica) on the phone that set up the appointment for an estimate. She told me that Gary Sr. would be out to give an estimate. She also stated the estimate was free, except that if it required climbing or crawling under the house then they would charge $50. That is more than fair, and good to know ahead of time. Since most of the work was going to be attic work, I had my fifty ready when he showed up. But since I was able to tell him where & what was in the attic (& he has 30 years doing this) he did not need to go up, so no charge. He took a couple days to get the estimate back to me and I was prepared to get more than one bid. BUT I could tell this guy had integrity and I did not want anyone else working in my home. I gave him the job. On the appointed day and time, he called ahead to say they would be there shortly. When they arrived, he introduced us to his son, who has been doing this 15 years. They got right to work. I was having them run 100 plus feet of gas line through the attic so that I could install a direct vent wall furnace in my shop. They also were running a new hot water line inside a bathroom wall for a new bidet. They worked fast and were incredibly professional from start to finish. Gary even asked me what fittings that I wanted him to install to make my appliance hookups easiest. Wow. So they are now 4 hours total time and Gary Sr. is sweeping up every last little bit of insulation that has gotten dispersed from the attic. The cleanup was sterile. Talk about perfection.
These people are EXACTLY who you want doing your plumbing work. From the first phone call, when I spoke with Erica, his daughter-in-law....to having he and his son working side by side doing the most professional of jobs, I could not be more impressed. Like I said, a family owned business, and it shows.
As a side bar, I spent 30 years with a major public utility (half of that doing plumbing for natural gas) and know a little about what needed to be done. However at my age, I was not about to crawl around in the attic and decided to hire the right folks to do the job for me. If you are like me, and want a couple of owner/professionals doing your work for you, these are the people. Don't waste your time searching for another plumber, just call Gary's.