We have rental property and have used many plumbers before. We had spirit replace a water heater in one of our units. While installing the water heater, the installer knocked loose a connection which resulted in a leak in the line. We called him and he promised to fix it. Meanwhile leak continues and now mold is growing. Called four times and he promised to show. Our renter took off work to be there each time. No show. Now he won't answer our calls and we have had it. We even offered to pay him to fix his own mistake. Again, no show. Will have to take him to court to fix this. So frustrating.