Motor City Plumbing and Drain

I needed a new water heater, and found the one that I wanted at Home Depot.  Home Depot wanted a lot of money to install it, so I called Motor City Plumbing.  Mike said he could install it and gave me a rough estimate.  They came out and installed it without any problem.  There were two guys and they were so nice, clean, and efficient.  They were done in no time, and walked me through the features of the tank and how to maintain it.  It ended up being a lot less than what Home Depot would have charged and the service was fantastic.  It was not the first time that I used Motor City Plumbing, and it sure won't be the last.

Needed some repairs and they were super friendly and responsive. I was a little shocked at the prices.so I will have to save up money to have some of the other non emergency repairs done. But overall good experience and happy with work performed. Everything is now up to code in preparation for the new washer and dryer.

My toilet was backed up so I called Mike with motor city plumbing and drain.  He was out to my house within a day to look at the problem.  After finding out that the issue was non existent and fixed itself while he was there, he was completely honest and let me know that there wasn't even anything wrong.  He only charged me for the service call and was professional, honest and seemed like an all around great guy.  I will definitely be calling them again if anything goes wrong.

Mike and his crew are great. Super fast response time. Quality work and great prices. Who could ask for more?

This review is long overdue! Tim & Duncan, not to be confused with the former superstar power forward from the San Antonio Spurs, are superstars in their own right.
I had a backed up drain in my basement, they came out on time and were polite, and at the same time, funny as hell. They did some reconnaissance with a cam and assessed the problem. They explained everything thoroughly and gave me some options. They educated me, did a great job (clean up was perfect), gave me a great price, and made me laugh: win/win.

This is not a review about the work(because no work was performed) this is a review in regards to customer experience. Had the team come out and provide an estimate, I had the work scheduled, then the team comes back to start the work, notices that a special part needs to be ordered and they will reach out to their contacts and then call me back to reschedule. A week later(today), I call the office and follow up status. Message was passed to the team. I get a call back saying no one would sell them the part, which I understand. But what I do not like is lack of follow up, this could have been conveyed to me days ago. And I would have reached out to whomever, so If you say your going to follow up..then do so.

My basement was doing a slow flood, that seemingly was coming up from the middle of the floor. So I'm thinking this is going to be an enormous job and very expensive, like digging up the floor!
Van and Noah got to my home just under 30 mins. of my call, accesed the issue and advised that snaking the lines should clear the issue. They gave me pricing before starting any work and and at $199 it was well worth it.
These  guys were very knowledgeable,  clean and efficient they answered all of my questions and exceeded all my expectations.

The technician Esteban was wonderful I had a hot water tank installed by another company which was a mistake
I didn't have hot water they told me it might be a dip tube and they don't fix that
I called Motor city they came out the next day and all he did was turn 1 knob that the other company left off and BOOM I had hot water!!
Fast Friendly Service I give them 10 stars!!

Called this business to assess our drain in the crawlspace. I asked if there was a fee and was told no. When the 'plumber' arrived we were told it would be a $500 non-refundable fee for going into a crawlspace! I asked what if the problem is a quick $100 fix and was told I would be out the $500! Thievery in disguise; beware of these guys. Tried calling them 3 times and never got past the 'call killer' secretary. Tried calling the owner and again, the secretary intercepted the call and demanded to know why we wanted to talk to the owner before hanging up on us. It's obvious the plumber that came out is after quick cash! Not a good representative of the company - or is he?

The damage done to my home during a complete repipe. The job was five grand. They cut the price$200, then warranteed their work for 60 days. Unprofessional, swearing in my home. I will never use them again

I thought I would save a few bucks and have a friend switch out our water tank for a tankless heater. What was supposed to be a quick job turned into two days of work and an unsafe install and ventilation.

I called around and found these guys at the right time! Mike? was able to come over that same day to take a look at what we had going on. He said we would be safe for the evening and that they would be back the next day.

Their team showed up the following day and uninstalled my tankless heater, moved it to a better place, and installed it the right way. Thanks guys!! I appreciate the quick and honest help. Now my wife can take two hour long showers, haha.