I am the maintenance tec. for a company that has two locations in Rochester Hills. We were using another plumber when I came on board, me experience with them was short lived. The first day I met with them they had three strikes and out! They couldn't give me an appointment time, they didn't call when they were on the way like they said and then it was going to take three weeks for them to get the parts they needed and would call me then.
I sought out Tom Buckhave on line and made a call he came out the next afternoon made a list and came back the fallowing day and took care of our issues.
Three weeks later the other plumber shows up unannounced, I told him that we were no longer in need of there services and that two days after he was here, three weeks ago, I had the problem resolved with our companies new master plumber and your companies unprofessionalism lost our companies business.
Since then we had issues at are warehouse location, Tom came out that morning accessed the problem, the main water valve had to be off for the repair, with hundreds of workers in the building that meant the job had to be done after hours, that was not a problem for him, he came back later that night and made the repair.
Quick to respond, master at his work, you can depend on Tom he explains in detail what he's going to do and why, and based on our experiences with him, our company would highly recommend him and we will be doing continuous business with him in the future.