If I could give zero stars, I would. This company, I believe, ripped off my elderly father. My father was charged almost $650 for a simple kitchen faucet replacement. He was charged for 2 hours of labor at $137 per hour. The job, according to the tech (Shaun), took 1.5 hours. My father was charged for 2 full hours.
Additionally, my father was charged $372 for a Moen faucet, which costs $189 at Home Depot. When I called to find out why he was overcharged for the faucet, I was told that the faucet was bought from a plumbing distributor (I got the name and number of the distributor). I called the distributor to find out how much they sell the faucet for...$235. So, basically the faucet was marked up $137. Outrageous!
My father was not given any options regarding faucet models or pricing. He was simply charged after the work was completed.
When I called to complain, Angelo was not helpful. We need to make money.
Avoid working with this company. I really feel like they've ripped off and taken advantage of my elderly father.