Joi B.
12/03/2013 12:00:00 SA
This is the thing: many of us don't yelp plumbers, electricians, and the like, so, like the days of yore, we still rely on word of mouth for solid recommendations. But lucky for me, when I did a search on plumbers I found two folks (Ronnie R and Jen L) whose opinions I absolutely respect giving accolades in their reviews for Richie. I didn't hesitate to call. And now I leave you with my own review.
When I acquired my house a couple months ago, the previous tenants told me that they never even hooked up their gas (weird, I know) and used the window unit for heat. Uhhh, yeah, no thanks (electric heat gets crazy $ and just doesn't work as well unless you turn up super high). There were two gas heaters not hooked up to the lines and I didn't dare hook that up myself, rightfully fearing the ensuing leak or explosion. In the midst of last week's cold spell, my two electric heaters weren't cutting it, so I decided to enlist the help of a professional to hook up my heaters. Enter Richie's Plumbing!
I called and got an immediate appointment for that afternoon, despite it being the day before the Thanksgiving weekend AND despite it being the first cold spell of the year. Two guys arrived and inspected my lines and the heaters and determined -after much tinkering- that due to the pilot light being broken in both, they weren't safe enough to hook up and use (I guess that match method that I've used the past two years in other houses isn't the safest method. Go figure). It was end of day before Thanksgiving, so they tried their best to see if they could find me an affordable heater from their supplier. We were just a little too late, though. The cool thing was, they were approachable and transparent. They didn't tryto sell me more services and in the end, the bill was AOK for peace of mind and a heat hook-up.
This means when it comes time for more involved services (hello, new bathroom), I know who to call.