Mike C.
01/10/2015 12:00:00 SA
Jimmy Krummel, AKA Jimmy the Plumber has been my parents' plumber for over 2 decades now. His business is located in the Lakeview area of New Orleans, but he serves the entire metro area.
Flashback 5 years ago when I moved back to New Orleans from Los Angeles, I bought a 50 year old house (with 50 year old drains) and needed a plumber. There was never any doubt on who I was going to call, as I have never met such a trustworthy, hard working and God fearing man!
Low and behold, my shower drain got clogged, and my Liquid Plumber attempt at a fix it had failed. I called Jimmy and he immediately answered, even though I could tell from the background noise that he was at a party or other type of function. He was ready to leave the party (at 8 PM) and come right over, but I assured him that I had 2 other showers I could use and it was not necessary, and that he could come the next day. The next morning, he was courteous enough to call and advise he would be a running 30 minutes behind schedule, as he encountered an unexpected issue at another residence. I really appreciated his call as there is nothing worse than waiting for a service technician for hours on end without any idea as to when they are going to show up. Even if you call him and he has his hands full, he always calls back in a timely fashion.
Several years ago, my sister's on demand water heater broke in the middle of winter and she was waiting on an electrical component to be UPS'd to her home. The part got delivered after 7 PM. Jimmy the Plumber was at a graduation ceremony when the part got delivered, but came over after the ceremony (while on his way to the after party) and changed out the part so she could have hot water. This is over the top service, and why I will never call another plumber again.
I have used Jimmy 2 additional times in the past 5 years and have gotten nothing but top notched service each time. He is the type of guy you can have working in your home and never have to worry about anything, as his trustworthiness and integrity are beyond reproach.
I can't say enough good things about this guy and his his business. If you are ever in the need of a plumber, I cannot recommend this guy enough!