LaShawne T.
08/07/2021 12:00:00 SA
Mr. Byrd! In his hayday the business was great. He could manage. As his name got out for awesome work he became overwhelmed over the years. His quality of work is impeccable but customer service and rapid response has dwindled. He is so busy that he can't keep up and has not expanded to meet the needs of his customers. What a shame! Our unit started blowing hot air we called and he came two days later. Diagnosed the issue and when he went to order the part he was told they don't make it anymore. So.......in short we needed a new $6k unit. This was a replacement of inside and out unit and added a vent in a bathroom. Now our unit keeps up with the Louisiana summer heat with out issue. Took about one week to complete the project. Thankfully it was in March. We appreciate Mr. Byrd for the years of service. Hopefully his son can modernize, trust and hire more people, and perfect his fathers craft and build many more generations of service to us.