Best Businesses in Oklahoma

Had a very complicated AC repair done.  Too long to go into, but Dense was the only company I called who sympathized with the fact I had no AC.

I have pets, so it wasn't just me I was concerned about in the 86 degree heat we were experiencing.

Tom was my contact and sent a loaner window unit to use until they could schedule me for the 5-hour repair.  It was much appreciated.

I dealt with a number of people at Dense who helped in various ways--each of them was kind, had a wonderful attitude, and positive work ethic.  So many people seem to hate their jobs and it always shows, but that was never the case here.

Had a bit of a problem (which was fixable) early Saturday morning, called Tom early and woke him up, but he promptly got ahold of someone to come out and resolve the issue.

It is SO NICE to be comfortable in my home again, so I (and my animals) thank all the nice folks at Dense who followed through with what they said they would do.

We were remodeling our kitchen in May 2018 and needed some plugs put in. Harris Electric sent Lance out, who found some additional problems/fire hazards from the previous owners, and we agreed to have him fix it for an additional charge. Now we are selling the house and had the house inspected. All the additional work Lance supposedly fixed failed the inspection, is still a fire hazard and is not up to code. When I called Harris Electric and spoke to the owner, he said since Lance no longer works there and they don't know what he did, that it's not their responsibility to fix anything. The response was, I am not working for free to fix something from this guy who no longer works for us and I don't have records for this work. It's in a box somewhere, I don't know, before eventually hanging up on me. So apparently I paid $1300 for nothing and now have to pay to fix it again, Use Harris Electric at your own peril.

The tech that was authorized to troubleshoot our poor performing AC system.

He said it was underpowered and too small for our home. I repeated my request to verify that everything was in good working condition. He assured me it was. What he didn't see was the picture I took of the gauges as they were hooked up to the system.

I did the research: our system read low side: 50 and high side 172 psi. The proper ranges are: low side 68-85 psi and the highside is 225-300 psi. Bottom line. The system simply needed recharging. Instead or performing this, the tech proceeded to tell me the entire system needed to be replaced and the best deal he could get me was $6,000.

Avoid this company like the plague.