Best Businesses in Ohio

Short review: outstanding service at a fair price. Very quick to respond with service visits and to respond to questions and price quotes. Longer review:  I have used them for a number of of issues while I've been renovation my bathroom, installing a new hot water tank and a substantial drain issue and each task was done quickly, professionally and every person I dealt with was a delight. They will get all my business in the future (I have a second bathroom but that's next year) and I strongly recommend Josh and his folks.

Awesome company that gets someone out the same day!  I would highly recommend for any drain issue you may have. They were quick and affordable!

Handyman Elite was hired based on a recommendation of a good friend.  My daughter was fixing up items identified by a home inspector.  The areas included electrical, plumbing, siding repair, trim repair and roof repair.  While on the roof he found areas around the chimney that the inspector missed.  The repairs were satisfactorily repaired.  Final bill was $400 less than the estimate.  Great work!

If anyone ever needs plumbing or heating work done, DO NOT USE Von Deylen Heating and Plumbing

Nov 2012: New furnace from Von Deylen

Summer 2016: Clogged pipe. Tech, Jeremiah gave us a $2000 quote to replace some piping. Steve told him he was wrong and we went with a company in Ottawa. Yep, Jeremiah was wrong, it was just a clog.

December 2016 furnace went out: Called Plumbing and Heating company in Ottawa. They replaced the gas valve. Although, under warranty, we still had to pay for service call and after hours fee, which was about $300.

1/26/19 Furnace goes out again: I decided Von Deylen installed the furnace,  they are going to fix it. Of course, just a few days before the -40 wind chill temps that were coming in that following Wednesday.  They charged us a service fee and a troubleshooting fee, which was just under $300.  We were told it needed a new gas valve and off course they didn't have one.  So no heat Sat-Tuesday night.  They came out replaced valve but still wasn't running right.  So not only was it the gas valve but we also needed a circuit box. The other tech,  Jeremiah (Mr. Know-it-all)  had to bring the other part down from Toledo.  Finally we had heat but we were also told that we needed a collector box. And of course that had to be ordered.  

They came back out within a week to put in the new part.  Wait for it........they couldn't install new part because the intake pipe was glued and apparently it's not supposed to be.  I'm sure you can take a guess at what happened next.  Well if not,  let me tell you.  They had to order a new intake pipe because of course, they didn't have that in stock.  

While we're waiting for part to come in,  I get a call from Gwen at Von Deylen. She said the president of the company wanted to schedule a time to come to our home and meet with us.  I said ABSOLUTELY.  

2/18 The Big Day -  I was excited. I thought,  finally something is going to be done about this furnace. I mean it's not to often that the president of a company requests to meet personally with the customers and at their home.  (Well at least never in my experience). He shows on time.  We sit down and he goes through the timeline of eveything that has gone wrong.  I kept thinking in the back of my mind,  he is gonna make this right. Drum roll please.........WRONG! He only came out to try and sell us a new Lennox furnace and central air unit. He basically told us our furnace was a piece off crap and that is why he don't sell them anymore.  And of course he stopped selling them around the time they sold us ours.  So he knew they were junk then!! He said all the parts are made in China now and blah blah blah. He went on about how he works with Lennox and they have a buyback deal and he only offers this up to three customers per year.  So wait,  what you're telling me is you sell at least 3 bad furnaces a year?  That's just great.‍

He tells us he is still losing money but wants to make this right.  He said Lennox would give us 15% off and he would give 15% off.  If we would take the buyback deal,  we HAD to buy a new furnace and central air unit,  deal was only good for 30 days and we would were required to give back the furnace that we already paid for!! He said this is so Lennox could see the parts in the Goodman furnace and do whatever.  Oh and let's not forget how he made made it clear more than once that he loses money each time he has to order a part for our furnace,  which is $50. Well, don't sell crappy furnaces and we ate still losing more money.    The discount didnt even cover what we paid for the furnace.  What a BIG slap in the face.

2/28 Replace collector box and intake pipe day: Mr. Know it all Jeremiah replaced the two parts.  Well Steve had to tell him the furnace wasn't kicking on.  Then Jeremiah had his excuses,  still wouldn't run right but finally it stayed running.  They had just got into their van tp leave and it quit running again.  Steve had to go out and tell them again.  They came back in,  did whatever,  got it going and left.  

Wait for it.......................

3/3 No Furnace Again: Called for someone to come out. Chris came out and cleaned flame sensor. Started running again but of course, within a few hours, furnace has quit working. We told him to order a new flame sensor and thank goodness we did because something told me this wasn't the end of it.

Collin and Chris were great techs to talk to other than that nothing good has come from this company.  

Our warranty is up in 2022. By then, we will most likely have had every part in the furnace replaced.

Do not use this service, in my house twice left main line in worse shape than it was to start. Called someone else the line was cleared the first time. I was told that he did not touch the last 60 to 70 feet of the line!

One of the top 3 worst companies I've ever dealt with. Jen from their office unfortunately doesn't have time to be explaining billing with me... I have never been told by a company I'm about to pay thousands of dollars too, they don't have time to deal with me. After paying for a repair that did not fix my AC unit, that I also found out part of it should not have been necessary to start with, refused to reimburse me for the failed repair. Refused to even roll it a new one and then inadvertently admitting to price gauging! Filing a complaint with the BBB, FTC, and probably going to have to file small claims now too if I ever want to see my money again. Steer very clear of these people!!!

Moved to Oregon, Ohio from CA and needed to have our gas line tapped into to use our gas dryer.  We were able to get ASAP to come out to give us a quote, which they did... but they never came back to complete the job.  Even after several calls and just as many no shows in 2 weeks, we are still without a dryer.

THIS IS NOT A LICENSED AND INSURED PLUMBER. He damaged my home and did not fix the damage. NOT PROFESSIONAL. Do not let this convicted felon in your home. You can see his record on OTIS, Michigan's offender directory, offender number #716116. Will be contacting the better business bureau for operating under a false license. Stay away!

My sewage line was backed up. My landlord called this company to unclog it. They cleared the line but left the feces on my basement floor and stuff still in my drain. I called to complain and their response was they just clean the line they don't clean anything and I left that feces on the floor. The only reason I would give the one star that has to be given is because he did take my dehumidifier down to the basement.

I received a quote of $400-$500 to install Thermador appliances in a new kitchen. After meeting the installers in the morning, I left to take care of other business.  Upon returning, I was told it took longer than they expected and I was presented with a bill for $700 - 40% more than quoted.  I called the next day to express my dissatisfaction and try to reach an agreement on a lesser amount.  Todd, the owner, said he would think about it and call me the next day.  He never called back and future attempts to reach him were unsuccessful.   There were no old appliances to remove and it was a kitchen addition so everything was new.  Unless you like paying way more than you expect - stay away from this one.