Best Businesses in Ohio

Mark showed up when he said he would got in and got the job done in a timely manner very professional and reasonable and fair pricing

Like an old fashioned hardware store.  They know their stuff and will help you.

Plumber came out the same day and fixed my gas leak. I have absolutely no complaints. I'd definitely use them again.

This doesn't even deserve 1 star. The water is off at my house & the man who answered the phone was rude and offensive. Apparently they have enough business they don't have to be courteous on the phone or need my business.

Real happy with all aspects of their services. Charged what was quoted, accommodated my work request on short notice, guys were nice and polite. Definitely use them again.

Had a plumbing job I wanted to have quoted at my house.  Made numerous calls and emails to attempt to get a quote.  I could not get one response from the person responsible for their plumbing estimates.  Very unreliable, I would definitely recommend looking elsewhere.

I only gave them one star because I have to give them something, they don't even deserve that.

First of all we had Thompson Plumbing Heating & Air Conditioning install a Furnace and Air Conditioner for an addition we had built 23 years ago. We had to replace our furnace last year, no fault of theirs. A furnace that lasts 22 years is pretty darn good I would say. The problem we had with the furnace is that it was a 90% efficient furnace that needed a pipe drainage to let the condensation escape from the furnace. They did have one, but they let it deposit water under our crawl space where the main beam is that held up our kitchen floor. Our floor is not level now and we will be tearing the whole kitchen out to make it right. My husband had to put pvc pipe to allow the drainage to go outside where it should have been in the first place.
On to the air conditioner. We were having troubles with it blowing fuses in the beginning. They came out and fixed it so it would not do this. Without our knowledge they put two copper tubes where there should have been fuses so that it would not blow anymore. Just today we find out that they should have used wiring that was rated for 40 amp and they used wiring that was rated for 30 amp. The air conditioner is on it last leg, but again one that lasted 23 years is pretty good. What is scary is that our house could have caught fire and we would all be dead!!!!! Do not use these people to do any Furnace or Air conditioning work. Another problem is that if our house would have caught fire and if it was to be noted that the faulty wiring for the air conditioner caused it, our insurance would have not paid a claim to have our house rebuilt.

Heat went out called 3 times never returned my call And there the ones who put it in about 6 years ago they got there money I had 2 other bad experiences with them.

Called Fri, Nov 5, requesting a plumber ASAP, as an outside pipe for the sprinkler system had sprung a leak and was flooding our side yard. Was told on the phone that someone would be there later that day (or early the following day) to fix the valve. Address and phone number were confirmed, but no one showed up or called that day. Texted the following morning to remind them of the address and the need to get someone here at their earliest convenience. No response to the text and no one showed up that day either. (We paid extra for a different plumber to come out on a Sunday to repair the valve.) Disappointed with the unprofessionalism of this business and would not recommend.

Great service/ prompt     Reasonable prices.  Ron was very professional.   Nice to get plumbing repaired the next day!!