Best Businesses in Ohio

I have used Jacobs for several years. Locally owned family business. Always honest, fair, and do great work at a reasonable price. I had a problem with an exterior drain that collapsed due to use of crappy construction material. Did a great job fixing it and I referred my neighbor when they had a similar problem. They recently fixed a mess we had in our downstairs half bath due to new floors we had put down. Both the pedestal sink and the toilet were challenging due to the difference in thickness of the flooring. They fixed the mess made by the installer of the floors at a reasonable price. Brodie and company are great to work with.

Put too much celery down my disposal and had blockage that I was unable to clear. Talked to Ron on Monday morning and since it was not an emergency I had no problems waiting another day. Prompt, friendly service. Nice having someone right here in Loveland when you have a plumbing problem. I have used them in the past a few times and I will call them again in the future if I ever have a plumbing problem.

I'm very satisfied with the service I received from Tarvin Plumbing. They scheduled me quickly and the plumber (Brent) was knowledgeable, professional, and friendly. Prices were fair, especially for a high quality, no-fuss job.

When the pipe in our basement started leaking we did what any normal first time home owners in their twenties would do--we called my dad. When my dad came over and took a look and said, Oh, that doesn't look good... we knew we were in for something big.

Since we have only been homeowners for a little over a year and a half and haven't had any plumbing issues we didn't have a plumber, so to the internet we went. We brought in a couple of local (small and chain) businesses in for estimates and ended up going with Chris Wolfe for a couple of reasons. First, there was something about him I really liked. He is soft spoken and very nice and took the time to explain to me what was going on. Second, he was responsive. Not only did he answer his phone (every time) when I called, but he came out on a Friday morning after I called him on a Thursday (late) night. Third, he did the estimate for free and it was clear he knew what he was talking about. Fourth, he gave a reasonable estimate that was in line with everyone else's but I really felt like he would give my problem the time and attention it needed. Oh, and did I mention that he came out to take a look for free?!?

As for the actual job, he was able to meet our short turn around time frame and came out the following Tuesday. He worked quickly and efficiently and was able to do a very complicated job in a few hours. He also was able to avoid busting up our concrete floor, which we were very thankful for! At the end he even offered to clean up for us and made sure he put everything back exactly where it was before he got there.

We were having a new washer and dryer delivered the same day (hence our quick turn around needs) and he offered that if they were delivered before he was done he would install them for us himself at no extra charge. I just can't say enough how I felt he went above and beyond. Oh wait, yes I can because there is more! When there was trouble with the credit card machine and I asked if I could use a check which he said was fine I had to ask if he could wait to cash it till the next day when I could move money around (our checking account with the check book isn't used very often) and he was more than willing to be flexible.

In the end he ended up coming in under time and under budget and was just a great guy to interact with and be around. I can't recommend him highly enough, If you ever have any plumbing needs--give him a call!

Tom Holtmeier verbally quoted me at 425.00 for 3 hrs of work to replace a rusted outdoor spicket . A plumber spent 1.5 hrs at my house and I was later charged 485.00. When I inquired with Tom on this increase on the quote despite a shorter expected time on the job, he informed that he was charging port to port and that my travel time was longer because his plumber ran into an accident on 71. He charged me to for 2.75 hrs of work, despite a plumber spending 1.5 hrs at my home. My home is 20 min from the office. He then threatened to take me to a collection agency in the process of me trying to gain more clarity on his shady billing practices. My personal life lesson learned here is to always get a written quote. Consider this your warning.

Arrived almost an hour late, was condescending and unprofessional, and give me a swag bid of over double what another plumber charged. That's too much work and I won't touch it for less than a grand was what I was told for something that ended up costing $425 from a better plumber.

Charged $90 and gave a completely wrong solution. I doubt if they really want to solve the problem or only the visiting fee.

called them on Monday night for emergency service (pipe blew). Technicial
arrived and didn't have any equipment with him for my job. He was asking me
if I had parts for him to use. After about 1hr of effort he was unable to
rig something together to fix a small water line. He was making mistakes
that someone that isn't a licensed plumber wouldn't even make. There were 3
attempts of making parts he did have work in which we eased the water back
on and ultimately ended up soaking my drywall and utility room even
further. After the final attempt and by him saying he didn't know why it
wasn't working, I asked him to leave. I immediately called the company and
left 2 voicemails stating the concerns I had...and I never heard back. I
called them today as it has been over a full day and upon answering the
phone (Amanda) answered and was extremely rude and stated she couldn't put
me on hold. She stated that she didn't care to hear about the issues I
had and that all she could do is have a manager call me back. I asked why I
couldn't just be placed on hold to wait for him, she stated: I will have
him call you back and hung up on me. Steve (manager?) called me back 10
minutes later and stated that he knew nothing of the situation and wasn't
apologetic about the issues I had at all. Not once did he state I am sorry
for your bad experiences. I asked about why his plumber was
unprepared/unknowledgeable and left the job unfinished, and why his
receptionists was so rude. His answer: Everyone has bad days. He stated
that he doesn't do anything but dispatch the calls. I would think as a
manager/owner of a company you would not be passing blame off to your
employees, and at least apologize. Steve is to call me back later today,
which I am sure he won't call me back, after he looks into it.

We've been having issues with water pressure in our new home and called Utz to see if they could come out and check out the issue. My husband called in the morning and spoke with the secretary who was very sweet and told us she would have a plumber contact us directly. We waited for maybe 2 hours then the plumber called my husband and said he'd be here around 1pm. At this time it was 10AM when we spoke with him. My husband told him we had to pick up our son from school around 3pm and the plumber said he'd be out before then. The plumber never showed up and never gave us the courtesy of even calling us to let us know he couldn't come. Needless to say we contacted another plumber to fix our issue. Very disappointing

I will never user them again and i will tell everyone i know to not use them. Ventless fireplace valve replacement . I purchased the part. $179.00.They showed up late took too long to do the job 3.5 hours to do a job that I could have done in an hour. Only reason i called them it involved a gas line. Charged a $98 dollar service fee, said i needed new fittings were gone over an hour for parts they should have had (he even said so himself). Told me he went to three places to find them which could have been avoided if they had called to see if parts were in stock. Billed me for that trip time.  In the end he billed $478.00 remember I supplied the valve $179.00.  i argued they knocked of $28 dollars.  I paid $450.00 in the end.  In the end a simple valve for a ventless fireplace $629.00 dollars.  Crooks!