Best Plumbing Services in California

I created a Yelp account just to give JB Plumbing a high rating- that's how pleased I am with the work they delivered last weekend! They delivered a quote on two major, long-overdue plumbing problems at my parents' home that beat the other estimates we'd been given. They showed up on time, followed COVID protocols, were super courteous and efficient (even during a sudden rain and hailstorm in Altadena!) and explained the project challenges clearly to my family. They fixed both problems, repatched the two walls they had to cut into and even cleaned out a roof gutter and patio drain gutter that  became clogged during the storm! We were really pleased by the job- hopefully, my parents' home won't have anymore plumbing problems but if we do, JB will be our first call.

If I could give them negative stars I would. Terrible customer service, office staff unable to follow directions and extremely rude over the phone.

They claim to do emergency plumbing services however, when I called with a plumbing emergency, I was told that they couldn't get a hold of their night on-call plumber. He gave me the plumber's phone number and told me to contact him directly. I did, and no response, and mailbox full. I let him know, and he told me to text him instead, - the runaround was very disappointing. Chasing down your plumber is not my job, especially in an emergency situation.

Steve's great. He comes quickly and does the work at a fair rate. He will also let you know what you don't need to do, too.

Ray has provided plumbing services, for both the condominium and my unit, for the last few years, and I highly recommend! Ray and his team are very professional, knowledgeable, and dependable. The pricing is fair, and they always get the job done well!

I had water seeping up from under my linoleum squares on my kitchen floor. Unfortunately my house was built on a cement slab and the pipes were in or under the concrete slab.  The gentleman from Ser Plumbing came out to see what was going on. He was able to give me several options and I was so impressed with his knowledge, patience and honesty.  He took the time to answer all my questions. I took the quickest way to repair the damage since I had been without water for a couple of days. All  the plumbers I had called including Ser Plumbing were very very busy.
If I could give them ten stars I would because of the outstanding job he did. They covered the area they were working to limit dust since I have asthma.  He covered the pipe where the two holes were to protect it from any future damage and created a smooth layer so I could replace the missing linoleum squares. When he was done, I was so shocked!  He had found and replaced the linoleum squares and repaired the holes in the wall. I have had other work done in my house and his work was the best. The repair on the wall was so good, all I needed to do was paint it. He takes pride in his work and it shows.  He also didn't upsell me and he cleaned up the area he was working in but the most surprising was he went out of his way to replace the missing linoleum squares and replace a part in my toilet that was maybe causing an unexplained leak. I would hire him again and would highly recommend him to family and friends.  Thank you Ser Plumbing!

Gary made repairs on our pool equipment. He was extremely competent, punctual, and professional. He is a nice person, extremely good communicator, extremely polite, and we are so satisfied with his work.

Andy responded to my call immediately and resolved the blockage issue within an hour.  Highly recommended.

Scheduled an appointment and showed up.  A man of his word.

Thank you Louie for the quote!

Called them thinking I had an emergency.  My regular plumber was unavailable and based on previous yelp reviews, I thought I'd give them a try. I'm very glad I did. Richard came later that day. He was so friendly, so professional. He helped us figure out what was happening with our leak, gave us sound advice and left us feeling very relieved. I highly recommend their services. With a new house to us and old plumbing, I'm sure I'll need to call them again.

Tomas fixed the bar in my closet and now it holds all my clothing. He did a great job. He was nice, worked neatly and his pricing was very reasonable. I highly recommend him and will use him again.

They took a next-day scheduling and showed up right on time. Everyone was very professional and the installation of two toilets was quick and efficient. I recommend them without hesitation and would call them again in the future.

Robert responded right away and showed up when he said he would.  Turned out the job was easier than he thought it might be and adjusted his online estimate to reflect it. Very happy customer!

I would like to thank Ron.  It is so nice to find an honest person.  On mother's day, I saw water leaking in the garage which is adjacent to a downstairs shower.  
He listened and told me you need a plumber and only after the plumber cannot find the leak, which is probably the drain, then you call me.
Yes, it was the drain; took 2 experienced plumbers to get it and Ron saved me $$.
He could have just come and charged me but did not.
Thanks again, Ron.  May there be more people like you.

Maria R

Don and his team are absolute pros.  They did a great job re-doing a previous tankless water heater that wasn't done properly.  Highly recommend them and will be using them for any future plumbing work needed.  Pics of before and after.  The finished job from Don and his team is exactly what I wanted.  Thanks guys!

Loved them when I used them a while back, but this time, they have completely bailed and not shown up twice in a row. No call, no explanation. I left a message after the first no-show, and no one called me back. I finally got in touch with Jesse, who had scheduled the first appointment they missed, and he scheduled another appointment, which they then missed as well. I called and spoke with a woman who was apologetic and said they would call me right back. No callback.

It doesn't seem like they I want my business, even though I would love to give it to them! The plumber himself is a great guy, super nice and capable, but their scheduling and customer service need work.

Dale is the best.  3rd generation plumber with incredible knowledge.  He is also very friendly and extremely trustworthy.  And my wife appreciates that he is very clean.  When he had to go under the house through the bedroom he laid out drop cloths, put on a special suit, and even vacuumed up after himself.

Plumber did not replace kitchen sink pipe as recommended. Broke washout cap and did not replace.

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