Best Plumbing Services in California

This place is great - my first call if I ever have a plumbing issue!  

Even if they are unavailable immediately, they are helpful over the phone.  Recently, they guided me through a project I was doing myself.  When I thought I was over my head, they gave me a simple tip to finish my project.

Highly recommended!

I thought I was having an issue with the toilet again so I called them and they came out right away and simply just plunged it because my slow butt dropped something in there but I really like that they did not charge me. Thanks!

Disclaimer: I waited for the entire work to be done, giving John, the benefit of the doubt, before posting a review.

We removed 70% of my bathroom sink faucet and had the remaining 30% left when we called John's Plumbing to help finish the job.  We weren't able to remove one of the valves so I needed help. We had purchased the new faucet from OSH. When we called John he came with his father to finish the job. They came promptly, earlier than the time frame he had quoted. On the phone he quoted me 100-$200.

He installed the faucet, charged $260 and left. The justification was that $200 was for his labor and $60 for the additional parts he used. Mind you I had already purchased the plumber's putty, the water lines, and valves. The valves turned out to be the incorrect size so he used his own (those were some expensive $60 valves compared to the store bought ones I had). Don't forget I had also removed most of the faucet, saving him some time on the labor. As for the putty, he only used a quarter size.

Before they left, as I waited for John to write up the invoice I listened to his father give me a nice little lecture on society's morals and how people will try to gain from others instead of trying to help one another.  John said to contact him if there are any issues and even put on the invoice that his work is good for 1 year!

The reason for changing our bathroom faucet in the first place was because of the leaks from the valves. I came back inside to check on their work again and noticed they took my original faucet without even asking! It wasn't even an hour later I checked again and noticed that now, instead of the valves leaking there was a leak under neath the sink where the waterline connects to the faucet. We called John the next day and asked that he return to fix the new leak.

While on the phone, he gave me excuses as to why there was a leak and that he had noticed it was leaking before he left. Why didn't you tell us this? Instead he just left and said that we'll notice water seeping out from under the pedestal because of the extra water in the pipes. He dwelling on the manufacturer, it being a defective faucet, lower quality faucet and in his own words he couldn't do anything about the leak. Reluctantly he agreed to stop by Monday morning to see what he could do.

He stopped by Monday morning, again with his father. His father started lecturing about the quality of manufacturers, high end vs. low end products and how China made items are not the best in quality. John and his father both agreed that they did not recognize the brand of the faucet I had purchased. This is not appropriate customer service. You do not insult what a customer can afford and you definitely do not lecture your customer. I understood what they were saying about quality of products, but my concern is and was why would I be replacing a problem with a problem? If he noticed the product was defective why not tell your customer this as soon as you notice the issue? I would have gladly returned and replaced a broken or defective product!

When they finished checking and fixing the waterline leak, we checked their work again. He fixed the one waterline leak but now the side that didn't have an issue was now leaking. They again mentioned the manufacturer's defect. His father asked in a condescending tone, how difficult it would be to change the faucet. We advised John that it was not appropriate for them to take our original faucet, not offer a refund for work he was not able to appropriately complete and completely inappropriate to lecture customers about morals as if we had asked for free work! We asked them to leave and thanked them for their work. I give him 3 stars for trying...customer service needs work and would recommend not shying from speaking with your customers about issues that you observe as you are doing the work.

Steve is amazing. Honest, on time, very communicative, transparent, and most importantly, a great plumber. I had Steve install a set of toilets, update my kitchen faucets, install a new garbage disposal, and a few other small projects.

Steve did an amazing job and cleaned up after himself. He pays attention to the details which is rare.

I highly recommend. I've used multiple plumbers and I'm super happy that I came across Steve!

This guy is great.  Smart. Prompt, Reasonably priced. Completely trustworthy.  Skilled. Need a plumber?  Call Ray.

Wow! Incredibly fast response by Jose. He responded to a job I needed done within minutes, gave me a quote and came out within an hour. He was very professional and finished the job as promised. He set up text messages and an email that notified me of an estimate window, when he was enroute, and when the job was done as well as the receipt.

Had a mainline stoppage at 4:15 pm on Saturday Easter weekend. Called Gary, he said he would get on it. I live in Lancaster and the guys were coming from Granada Hills and by 5:15 they were at my front door. I was so grateful for their promptness.
I've had main line stoppages for several years because of pine trees and the roots are really bad for the pipes. I was told that eventually I would need to replace my sewer line because of all the roots.
I'm on a tight budget and can't afford to spend several thousand dollars for a new sewer line. Gary explained in detail that the ultimate solution would be to replace the sewer line, but he offered another less expensive solution and that would be to hydro jet the pipes for a fraction of the cost.
What I really liked was that the guys showed me the pipe line with all the roots on camera and when they finished how clear the pipes were...no more roots. I know it's not a permanent fix but for right now I can sleep a lot better knowing I'm not going to have another stoppage in the near future. The guys were so friendly and professional and very informative. Thank you Shellback !!!  Will recommend you to all my friends and family :-)

Andy responded to my call immediately and resolved the blockage issue within an hour.  Highly recommended.

Luigi top notch service and support , my heater went down in the front house and Luigi came to the rescue and was very happy with the service and repair received

He fixed the heater , replaced the thermostat and even cleaned out the heater and made the house nice and warm again

God Bless Luigi Top Service A+++

Had my water heater burst at 8 pm.  I called Serj at Papas plumbing. He came at 9   Checked the pressure, checked the water heater and even told me to call the manufacturer since it's still under warranty.  Wow, Impressed with the honesty. They didn't try to just sell me a new one.  Fast and honest service.  Highly recommended!!

Tomas did an excellent job fixing a water damaged wall and installing a new sink and toilet. He works hard and takes his time to do the job right. Will definitely use him again in the future.

If you're anything like me you probably don't like having strangers come to your house & work on a problem that you don't quite understand, all the while keeping your fingers crossed they don't make things worse, charge through the nose & have the problem persists once they've left & have gotten paid. * I thank my lucky stars to have found Allstar Rooter. They are reliable, friendly, reasonable & don't judge your plumbing hot mess which let's face it can be very embarrassing. They are true professionals. I trust them wholeheartedly & will continue to refer them to my family & friends.

Really great job, happy about service quality, professionalism and didn't try to upsell me on everything. will use them again

The owner himself came out to locate The leak how many owners now in days do that Showed up on time did a great job in troubleshooting the problem. And on top of it came back a second time just to doublecheck that was where the spot was Will definitely start using them for now on

I found these guys here on Yelp, I called them and they fixed my two plumbing issues in my new home right away.

Fast service!

Sunset West Plumbers are absolutely the best! They are through and fast.. I mean the situation was ,my boss called Rotor Rooters..first mistake.. early in the morning when they discovered a pipe was spewing out water and they couldn't get it to stop... Well it was noon when I arrived and the the RR's called to say it would be another 2 1/2 hours till they got here.. I was like bump them I will find a place .. and just like that boom I found Sunset West plumbers I talked to Junior and one hour later they are here and 30 minutes after that the problem is fixed!!! That's what I call excellent customer service... Thank you guys again!

These guys are good.  Responsive, reasonably and transparently priced, and thorough.  More people should use them.

Sagee came over to fix a shower leak.  He explained the process from the very beginning and the potential costs before starting.  Very professional and super friendly.

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