Best Businesses in California

Great Prices - Great Service!

I can't say enough good things about Kody and the work Wright Electric did for us.  We needed 2 electrical panels replaced and some miscellaneous electrical work done inside a rental duplex.  We got several bids for the job and Kody's was the most competitive.  But better than THAT his work and customer service were just stellar.  My renters LOVED him and his crew, which made having no electricity for a whole day a lot easier to swallow.  And when we discovered that a small part of the interior work had been overlooked they immediately came back and got it taken care of, no problem.  I'm definitely using them again in the future, and I strongly advise YOU to call Kody and Leslie for your next electrical need.  (You can thank me later.)

A few weeks ago the water heater at my home broke while my wife was taking a shower.  It was funny to hear her squeal when the cool water hit! That was the only funny part of our water heater death experience.  I called Bellows to see if they could get the water heater fixed quickly.  Bellows sent out a tech named Nicolas Sanchez the next day.  After taking a quick look at my water heater, Mr. Sanchez told me that my water heater was old and Takagi, the maker, of the water heater, had been acquired by a bigger company so parts were no longer available.  Two lies in the first 30 seconds.  Takagi is alive and well, and parts are readily available.  Mr. Sanchez then told me they needed to install a new water heater.  The quote to install this new water heater was $5500!!!  Mr. Sanchez assured me this is a top of the line unit backed by the Bellows warranty.  I told Mr. Sanchez I wanted to do a little research and I would get back to him.  

I then called Takagi and confirmed they are alive and well. Takagi's rep walked me through troubleshooting the heater, turned out to be a bad circuit board.  A new circuit boards cost $350, the tech at Takagi said I could get 1 of their heaters similar to the original heater for about $550.  So since the heater was 16 years old I decided to replace it.  I ordered the new heater online and made a few call to find a plumber who would install it.  I found a good place that could do the install that Friday.  Cost $960 to install, including a flush valve kit.  The total cost to me $1510.  Crazy that Bellows was $3990 more expensive!  Part of that is they recommended a more expensive heater, internet retail on their heater was $1500, but they were going to charge me $2000, but even IF the heater was worth $2000 that's $3500 to install it!!  It took 4 hours to install!  That $875 an hour!  REALLY??  What a bunch of crooks!

AVOID BELLOWS AT ALL COST!!

I was very surprised at this business; and sad to say, this is my very first negative review on Yelp.

Sam was nice on the phone and in person.

However, Sam had rescheduled my appointment because he forgot he had another client, took 21 days to send us a quote, and provided us information for a receiver which is available at Best Buy for 1/5th of the price quoted.

Disappointing.