Best Businesses in Phoenix, AZ

We've had heavy storms recently in Arizona. We've had extraordinary service from Castile Roofing in Maricopa, Arizona.

Our terracotta tile roof had been great for years, but some really battering rains caused leaks to our garage and one bedroom.

I dealt with their general manager Alex, who was courteous, concerned, and efficient.  He assigned Anthony to take care of our roof. The offending section of the roof was almost a puzzle. Several roof edges came together and it was tough to diagnose what was happening.  Anthony kept at it until he figured it out - and ripped what he'd done out after additional rains added to the leaks. He found a flaw from the original roofers who installed the roof. The wooden base had several grooves in it!  The grooves were acting as a channel to cause our leak! This was something that obviously was a rare occurrence.

We've had several more rain storms since Anthony's final fix - and we're dry! Anthony is a young man with a terrific work ethic! He shows up, keeps working, and is totally courteous and effective in what he does.  He is a licensed roofer who is proud of his work and his efforts show that.  

These days, it's hard to find the level of courtesy, commitment and competence that both Alex and Anthony demonstrate. What a pleasure to deal with them at Castile Roofing!

Bravo!

Shelley G., Maricopa AZ

We had a substantial hail storm the 4th of July 2019 and unfortunately it appears many folks have experienced issues with the roofing company they were using.  That is not the case here, Alison with Paragon Exteriors was AWESOME!!

She was very clear and helpful during the entire process.  In addition she was present every step of the way from the insurance inspectors visit to the various items we had fixed including the roof in order to ensure all of the work was being completed up to her high standards.  My singles were not impact resistant so the insurance company wouldn't allot funds to upgrade but despite this she was able to add that in at no additional cost to me.  We had new gutters and some minor painting and patchwork which were all completed quickly and look wonderful, just like the roof.  

If you're in need of a roof or exterior repairs look no further!!

I want to thank universal roofing specialist for traveling out to California to inspect my boss' roof and install a new roof and be soo patient with the cities permits because we know how that can be. I love that he gave step by step details and pictures. Deshawn's communication is very thorough. I recommend his company to anyone needing any roof repairs.

Shon is a great businessman.   He was very diligent, sincere, and people-oriented personality.  I needed a ramada or pergola as some call it, in my backyard, roofed.  It previous had Micky Mouse plywood sheets with some roll roofing on it, held down with bricks, that was not professionally done.  Was like that when I bought the house in 2004.  So the wood got rotten over the years.  One of the rotten places was the armrest of the wooden bench.  I asked Shon to replace the rotten wood that involved the armrest.  

But I didn't like Shon's carpenter named Kevin.  Shon told me he was a great carpenter, but when Kevin came to replace the rafters, and the armrest, he did not have the consciencious eyesight to see the rotten wood that was supporting the top horizontal board that the arm rests on.  And when he replaced the top board, he DIDN'T THINK to turn the board over to the other side where there was no knot, so the armrest can be clean and flawless.  Instead he nails the bad knot-holed side on top, where the knot fell out, leaving a hole in the wood.  His eyes didn't even notice the hole in the wood.  It was not that he saw it and didn't care, cos later I asked him why he nailed the wood with the hole at the top instead of turning it over to a good side on top.  He just never THOUGHT about it!  

His eyes and mind also did not notice, what I thought was screaming obvious, that the wood supporting the armrest, was sooooo rotten and disintegrated, and he nailed good wood right on top of crumbling termite-eaten wood.  See my pictures of the rotten wood that Kevin nailed good wood on top of.  

I would not hire this carpenter if I were his boss, because he lacks the vision needed to do the good workmanship job, that I would want for my business.  If I were owner, I would want a carpenter whom I can TRUST AND KNOW will do a good job, without me having to check to make sure he did, because I know he can SEE and THINK!  

Instead ME, AN OLD SENIOR LADY, who has no construction experience, HAS TO SHOW KEVIN !!!!!!

But after showing Shon the pictures below, he sent Kevin back to make it right.  I asked Kevin why he didn't SEE the rotten wood.  He said he really didn't THINK about it.  I said You need to SEE and THINK!!!   He said, I guess I do.. Why is it this old lady had to THINK for contractors.  

Anyhow, I am still giving Shon 5 stars, cos he made it right, and was so determined to make me happy.  He replaced ALL the rafters, when his bid said replace about 5 of the7, but I paid for the armrest replacement which included some of the wood replacement in the rafters.  

Also Shon saved me money over other roofing contractors, simply because sheet metal is cheaper than roll roofing, which doesn't last as long, either.  

Someone mentioned that it would be noisy when it rains hard.  I have not yet experienced heavy rains.

Hays did a small job for us but we were very happy with the professional service we received. They put the roof on a Ramada and we had a slight problem but the owner was very helpful, polite and professional in working things out.

Justin returned and put two coats of elastomeric on the roof.  
There has been only light rain since then,  but it didn't leak.  
We hope that it doesn't leak again during the monsoon season.   If it makes it through that, we will be very happy.
Justin did the right thing by standing behind his warranty.

Joe knows what he is talking about. worth every penny. I highly recomend.

Overall, the team did a good job on replacing some drywall, matching texture, and painting in the master bath, but when my husband noticed that they missed an area near a toilet line and the tape is not covered with mud and textured, we tried to get them to come back for the minor repair.  After several messages and over two weeks have gone by, we are just going to do the repair ourselves, which is not so great when we spent $2,000 for the work (and we supplied the paint).  The people are nice enough, and we would recommend the company with the caveat to check the work carefully before they leave the job site.  Good advice for any company, actually.

They are not trustworthy. A repair guy came out without any earlier notice, did his work as vaguely described in the job description, and left without saying anything. It turns out they argue that the drywall repair which they promised verbally executing was not part of the contract and I have to pay additional $$$ for this.

The team at Castile Roofing was extremely professional. They provided me a reasonable estimate over the phone and explained what to expect. They came and inspected my roof and performed the repairs in one day. They matched my asphalt shingles perfectly and completed a professional repair. They did not try to up sell me or pressure me for work than was not actually needed and I was charged only for what was actually needed so my invoice was less than the original estimate. I will use their services again and highly recommend them.

I had an excellent experience with Arcadia. I got bids from 3 contractors, and although the prices were similar, I found the people at Arcadia particularly easy to deal with. Whether by phone or email, they were responsive. They were also accomodating to changes/additions to the contract, priced various options for me, and even let me speak with their material supplier regarding very arcane questions about cedar shakes.

Both their demo crew and installation crew were competent. The installation crew in particular were knowledgeable, answered questions and concerns, keep the job site clean, and, in the end, did a superb installation.

Arcadia has a lot of experience with cedar installations, and it shows. We've got the best roof in the area now.

Yelp should allow for 0 stars.
Watch out for bait and switch. My onsite estimator said a few sheets of plywood on the roof might need to be replaced. I signed a contract and then asked for more clarification. They sent a new contract for 50% more than the original estimate. In spite of needing me to sign the new contract before proceeding, they kept 20% of the original contract as cancellation fees.
What a bunch of crooks.

Only company in valley that does roofing and solar with quality. I wouldn't trust anyone else!

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