Best Businesses in Phoenix, AZ

We've had heavy storms recently in Arizona. We've had extraordinary service from Castile Roofing in Maricopa, Arizona.

Our terracotta tile roof had been great for years, but some really battering rains caused leaks to our garage and one bedroom.

I dealt with their general manager Alex, who was courteous, concerned, and efficient.  He assigned Anthony to take care of our roof. The offending section of the roof was almost a puzzle. Several roof edges came together and it was tough to diagnose what was happening.  Anthony kept at it until he figured it out - and ripped what he'd done out after additional rains added to the leaks. He found a flaw from the original roofers who installed the roof. The wooden base had several grooves in it!  The grooves were acting as a channel to cause our leak! This was something that obviously was a rare occurrence.

We've had several more rain storms since Anthony's final fix - and we're dry! Anthony is a young man with a terrific work ethic! He shows up, keeps working, and is totally courteous and effective in what he does.  He is a licensed roofer who is proud of his work and his efforts show that.  

These days, it's hard to find the level of courtesy, commitment and competence that both Alex and Anthony demonstrate. What a pleasure to deal with them at Castile Roofing!

Bravo!

Shelley G., Maricopa AZ

We had a substantial hail storm the 4th of July 2019 and unfortunately it appears many folks have experienced issues with the roofing company they were using.  That is not the case here, Alison with Paragon Exteriors was AWESOME!!

She was very clear and helpful during the entire process.  In addition she was present every step of the way from the insurance inspectors visit to the various items we had fixed including the roof in order to ensure all of the work was being completed up to her high standards.  My singles were not impact resistant so the insurance company wouldn't allot funds to upgrade but despite this she was able to add that in at no additional cost to me.  We had new gutters and some minor painting and patchwork which were all completed quickly and look wonderful, just like the roof.  

If you're in need of a roof or exterior repairs look no further!!

I want to thank universal roofing specialist for traveling out to California to inspect my boss' roof and install a new roof and be soo patient with the cities permits because we know how that can be. I love that he gave step by step details and pictures. Deshawn's communication is very thorough. I recommend his company to anyone needing any roof repairs.

Shon is a great businessman.   He was very diligent, sincere, and people-oriented personality.  I needed a ramada or pergola as some call it, in my backyard, roofed.  It previous had Micky Mouse plywood sheets with some roll roofing on it, held down with bricks, that was not professionally done.  Was like that when I bought the house in 2004.  So the wood got rotten over the years.  One of the rotten places was the armrest of the wooden bench.  I asked Shon to replace the rotten wood that involved the armrest.  

But I didn't like Shon's carpenter named Kevin.  Shon told me he was a great carpenter, but when Kevin came to replace the rafters, and the armrest, he did not have the consciencious eyesight to see the rotten wood that was supporting the top horizontal board that the arm rests on.  And when he replaced the top board, he DIDN'T THINK to turn the board over to the other side where there was no knot, so the armrest can be clean and flawless.  Instead he nails the bad knot-holed side on top, where the knot fell out, leaving a hole in the wood.  His eyes didn't even notice the hole in the wood.  It was not that he saw it and didn't care, cos later I asked him why he nailed the wood with the hole at the top instead of turning it over to a good side on top.  He just never THOUGHT about it!  

His eyes and mind also did not notice, what I thought was screaming obvious, that the wood supporting the armrest, was sooooo rotten and disintegrated, and he nailed good wood right on top of crumbling termite-eaten wood.  See my pictures of the rotten wood that Kevin nailed good wood on top of.  

I would not hire this carpenter if I were his boss, because he lacks the vision needed to do the good workmanship job, that I would want for my business.  If I were owner, I would want a carpenter whom I can TRUST AND KNOW will do a good job, without me having to check to make sure he did, because I know he can SEE and THINK!  

Instead ME, AN OLD SENIOR LADY, who has no construction experience, HAS TO SHOW KEVIN !!!!!!

But after showing Shon the pictures below, he sent Kevin back to make it right.  I asked Kevin why he didn't SEE the rotten wood.  He said he really didn't THINK about it.  I said You need to SEE and THINK!!!   He said, I guess I do.. Why is it this old lady had to THINK for contractors.  

Anyhow, I am still giving Shon 5 stars, cos he made it right, and was so determined to make me happy.  He replaced ALL the rafters, when his bid said replace about 5 of the7, but I paid for the armrest replacement which included some of the wood replacement in the rafters.  

Also Shon saved me money over other roofing contractors, simply because sheet metal is cheaper than roll roofing, which doesn't last as long, either.  

Someone mentioned that it would be noisy when it rains hard.  I have not yet experienced heavy rains.

They just did our roof- not the cheapest, but they very cautiously removed all of our tiles, replaced the wood under and did the roof. So far a few weeks and 118 degree weather, so no leaks, but they did no hire subs, which means they took a long time to do the work, but I hope they did it right. I am giving them 5 stars so far since it was not painful, except the check. The roof was about 7000 sq ft, and they had their act together.

Terrible roofing company. Drove a screw through a wire and left 1/3 of our home without  electricity for 3-days. Terrible carpentry work. Dropped debris on our carport gates and damaged them
Was suppose to paint wood and never returned only excuses. Been waiting over a month. Jason's word means absolutely nothing. Stay far away from this company !

We have family who used Joe on their home. When I saw their roof and compared his work to others, there was no comparison.  Excellent work.  Joe gave us a very competitive quote.  He started as promised, completed as promised including replacing two sheets of plywood without charge.  The crew did a nice job protecting my home, driveway and plants.  They even cleaned up everything as if they had never been there.  What more could I ask for?  I'd recommend him to anyone and if I ever move again and need another job, Joe will be the only person I'll need to call.

Just when I gave up on getting my roof replaced due to storm damage, along comes Logan. He advised my insurance company I needed a  new roof.....DONE! Solar panels were removed, roof was off and new one on in 1 day! Solar panels attached. My new roof looks AMAZING!! Great company. Hard workers. Thanks Logan!!

They are not trustworthy. A repair guy came out without any earlier notice, did his work as vaguely described in the job description, and left without saying anything. It turns out they argue that the drywall repair which they promised verbally executing was not part of the contract and I have to pay additional $$$ for this.

The team at Castile Roofing was extremely professional. They provided me a reasonable estimate over the phone and explained what to expect. They came and inspected my roof and performed the repairs in one day. They matched my asphalt shingles perfectly and completed a professional repair. They did not try to up sell me or pressure me for work than was not actually needed and I was charged only for what was actually needed so my invoice was less than the original estimate. I will use their services again and highly recommend them.

They were responsive, flexible, reliable and did an incredible job for us.  Showed up for a bid, priced fairly, communicated clearly, and did an impeccable job on a full roof replacement for us.  Highly recommend.

Update: Employee Demetrius Gray made everything right. He allowed us to hire contractors of our choosing to make the repairs to our home, called when he said he would, and even discounted our final invoice. He truly knows the meaning of customer service and went out of his way to answer all of our questions. If you haveany service issues with this company, I highly recommend contacting Demetrius.

Prostruct did an excellent job and was done super quick. Travis gave excellent customer service before during and after the job. Have them come out while your insurance adjuster is there. I can't recommend them enough!

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