Best Businesses in Phoenix, AZ

I used the company for 2 years on the recommendation of a friend. Palm removal-went well. Deep citrus fertilization-went well. I asked the arborist his opinion about my citrus. Response: Your gardeners are trimming them into balls & they think they are bushes. So let them grow out, we will come back & start shaping. Six months later, please come back & trim my citrus trees. I came home from work and they were-------balls. I called to express my disappointment. I talked to the arborist (a different one, not convinced she really was an arborist, rather the girl in the next desk) who said some people like balls, you should have said you don't. I  asked if there were notes from my previous visit. No, we don't keep them. So I paid an outrageous amount of money for something my gardeners were doing each month as part of my service. I should not have paid for this, but I did and I am moving on.

The team at Ascending Tree Care has been fantastic. They are incredibly reliable and take great care in all of their work including sharing guidance on how to maintain trees in optimal condition and appearance.

Ramiero was very quick to respond via the Yelp App. Also, when I called him he responded promptly via phone and text.   Yard looks great.

Hired Lucas lawn to trim our 30 foot mesquite and removed a nearly fallen 15 mesquite in our newly purchased house. They did stump removal as well which is why we chose them.
After agreeing to the price they showed up about 3 weeks later with no prior warning. Trimmed and removed the trees causing damage to The surrounding plants and yard lights which I did not know about until getting home after work.
When calling to discuss the damages, instead of taking ownership of the damages or offering any solutions it was quickly dismissed and stated that the damages were not possibly done by the trimmers and that I obviously was crazy. The damages was not extensive, but being dismissed so quickly left a truly bitter taste and I would not recommend them to any family or friends and will not be using them on the future.

Essence was great to work with. Bryan was responsive, prompt, couldn't be happier with the service.

My husband and I had a horrible weed problem in our yard. It was in terrible shape. We were contacted promptly by Alex from Velasco when I inquired about a quote for the job. He came over the same day and gave us a thorough, free consultation. I was impressed by his quick response and the description he gave about exactly what he could do to improve our yard. His quote was very reasonable as well. Today, his team came out and did a wonderful job on clearing the weeds/grass patches in our yard and spraying any stragglers for weed prevention. It looks like a new yard! I was also impressed that they even netted our pool to get rid of the debris from the blower. Excellent customer service! The workers were very polite. We know who to call for our landscaping needs in the future! Thank you, Velasco!!

Friendly staff, fast response, fair pricing. Scheduling was convenient and easy, crew showed up right on time, and the quality of work was just right. Will definitely use Tree Pros in the future -- and recommend them to anyone who needs a palm tree cleaned up.

Ryan was extremely responsive to my ask for 12 tons of rock to be spread in my back yard. He suggested also digging out and resetting the rivers (the drainage channels of large river rock) which was a great suggestion as they now look great.

We agreed price and a target timescale a few weeks out and he stuck to it. Ryan arranged the rock drop location with the rock company so I had nothing to do there and his guys showed up on schedule to take care of the spreading.

Excellent job very informative and  knowledgeable definitely recommend thanks  Kyle and crew for tree removal

You don't want to work with this company and the owner's bad attitude.  I agreed to have Lucas Lawn & Yard Care service my yard back in December.  I met with Ryan at my house, he looked at the property, and provided a quote based on his experience running his business since 1994.  He insisted that I sign a Service Agreement with him.  Today, he emailed me to tell me that my rate is increasing by 67% because it is taking more time than he thought.  He has decided that the terms of the Service Agreement do not apply to him.  He also insisted when I signed up that he do a one-time cleanup and spray pre-emergent (which didn't work very well) for $405.  All of this was factored into my budget for landscaping.  I tried to explain to him that what he is doing is called bait and switch, but he doesn't get it.  He's going to respond to this review the exact same way that he has responded to all of the others.  I'm right and you're wrong.

I've posted his original email to me and my response.  I wish that I could post his full, long-winded, nonsensical, response which blames me for his inability to quote a job and run an efficient business, but Yelp says that I'm out of space so I gave you a partial.  You decide.

Here's the meat of his original email to me: Thank you for choosing Lucas Lawn Care to offer you regular service the last 4 months.  When I give a service price for a new customer the price is basically a guess as to how long on average, I think the crew is going to need to be on site each visit.  Now that we have some history of visits, I can figure out an average.  That average shows the men are just needing to take a little longer than expected to service your yard.  So, I need to raise your price by $74 per visit starting in May.  I have talked to Javier and he has confirmed that the yard is going to need this amount of time on average to keep it looking the way you have been asking him to keep it.

My response: This is an outrageous bait and switch tactic.  Shame on you.  You, the expert, who has been in business since 1994 came to my house, looked at my yard, and told me the cost to take care of it on a monthly basis.  I agreed to pay you to $405 to do a one-time cleanup even though you were taking over immediately from my previous company.  I agreed to pay more for your service than I had been paying previously and I even agreed to pay $130 for a pre-emergent service that was intended to keep the cost of service down for a year, but doesn't work very well (there are currently lots of weeds on my property (the day after service) - see attached example photo taken this morning).  I even signed a Service Agreement with you.  Now, after 4 months including the months with the most growth that will take the longest to service, you send an email telling me that you plan to disregard your service agreement and raise my rate 67% because it is taking more time than you expected?

Javier and his crew do a nice job and I hate to lose that service, but I have not asked him to keep the yard the way I like it beyond pointing out items that should be taken care of in the normal course of service.  Yesterday when he was here, the only things I asked were to trim the overgrowth on the 2 trees near the front door that he could reach from ground level and to make sure that the hedge was taken care of since it was not addressed on his last visit.

I see two options here.  The first is that you continue to honor your service agreement and commitments at the price we have agreed.  I am not looking for perfection.  I am willing to have a little bit less service if that helps.  The second option is that we part ways and I post reviews detailing your bait and switch tactics so that your future customers will be warned.  Under the second option, you will also immediately refund the $130 that I paid for the pre-emergent service since my new landscaper will include the cost of dealing with the weeds in their price and will not recognize that I already paid for this ineffective service.

His response: Since the bait and switch item will not be on any other reviews potential new customers will not see a pattern.  Also there are so many 5 star reviews they will question yours more at being a one star.

Our service agreement has a 30 day notice of cancelation that either party can cancel not an annual 12 month contract.  so we can part ways now if you want since I contacted you the next day after a visit or you can get one more visit from us and that will be our last visit making it an official 30 calendar days.  My guys will know to only spend the time that your price is buying so that last visit would be less work than what has been happening.  I'm not trying to make things hard for you or emotional, again I just want to make sure my company is making something on each visit vs nothing.  What would be the point in a company servicing a yard and loose money?  I'm sure you get paid to do your job, correct.

These guys were great! We have a Jacuranda tree in the front yard that was in need of being cut back. They were very responsive and cost effective. On the day of service, a crew of 2 came to trim the tree and then later that day, another crew came to shred up the trimmings. The tree looks so much better and is ready for the Spring/Summer. I would highly recommend Trees for Needs.

I just hired this company to do some work for me in Fountain Hills. I could not be happier with their responsiveness, professionalism, courtesy and quality of work. They make sure you know when their crew will arrive as well as following us to get feedback on the work completed. I would highly recommend them to anyone looking for arborist experts who get the job done right for a fair price.

I reached out for a quote through Yelp and he was quick to respond, came out to my house the same day to give an estimate. Fair price and was on time for the job. He also did a great job trimming our citrus and palm trees. Highly recommend.

Geronimo was awesome, he and his crew did a great job on a small paver and turf project. He is very professional and takes pride in his work.

Highly recommend!

Responded immediately to my request to quote. Scheduled an appointment to walk the property and give an estimate. Showed up right on time.

Gave me a fair estimate and scheduled sevice two days later. Again showed up right on time. Very kind and professional, worked quickly and got the job done.

This is my first time hiring a landscaping Company, and I'm very appreciative that it was so easy with Geronimo, especially as so many other Companies are not quick to respond to requests to quote and/or do not show up on time.

We have two palm trees in our backyard that were in desperate need of trimming. George came out the same day I contacted him and got the job done. He even cleaned the debris that got in the pool once he was finished. He did an excellent job and we will for sure be contacting him again for other landscaping needs.

We hired this company to do yard work and just clean up the yard from weeds, grass, and trim the trees. The first time they did a good job, the second time was not the best but it was okay. We made a deal with the owner George to come monthly. The third time George came by himself with no other works. He did the bare minimum, left all these weeds, and did not even finish cutting the grass in parts of the yard. He did not trim any of the trees. When we tried to contact him, he didn't respond to any calls or texts. We even gave him snacks and water, which he ate and drank and threw the garbage in the backyard on the ground. He left that morning without saying anything. We sent him pictures of our yard and the trash he left, he never responded or returned any calls.

Definitely unprofessional and wouldn't recommend this company to do your yard work. There are companies that can do a better job and actually pull the weeds from the ground instead of just mowing over them and leaving all these dead weeds everywhere. There was no sort of clean up, just basically cut grass and left.

You definitely get ripped off from this guy. Do not pay him until after the job you hired him for is actually complete. He never does the job fully and it doesn't even get done good.

Awesome job! Highly recommend them! Great prices and George is super nice. Took his time and went through the yard and we talked about what we wanted. Super fast response time also which is great. Reccomended him to my family.

I was referred to Lucas Lawn and I have to say it was the best referral I could have received.  They not only are SUPER honest but extremely professional.  Jourdan was prompt and did a very neat and detailed job taking care of my palm trees.  He even went out to his way to make sure my property was secured and safe before he left.  I look forward to utilizing their services throughout the year.  You get what you pay for!  If you want quality work from some guys that truly understand the needs of each tree, then you want to give Lucas Lawn and Yard Care a shot.  You will not be disappointed.

These guys are great if you just need a basic trimming or removal. If you need anything else they're largely useless as they seem incapable of following simple directions.

The first time we had them out they were trimming some trees and were supposed to remove a dead one. The trees looked nice but they forgot to remove the dead one. The next time we asked them to come give us an opinion on whether one of our trees was killed by bugs or by sunburn from overtrimming (by a different company). They gave is a quote to remove the tree and nothing else. The wind a couple days ago partially knocked over one of our trees so we had them out to give us a quote on how much it would cost to save the tree. This was communicated to the office as well as in person and yet we only received a quote for removal. We'll be finding a different company with people that actually listen.