Best General Contractors in Phoenix, AZ

So, I am in the middle of a remodel with Schott.  I have to give them extreme credit.  I am redoing my kitchen and building out my fireplace, as well as replacing all the counters in my bathroom.  To begin, they were very much on time and reliable during the quote process.  Their quotes were detailed and extremely easy to understand.  There were no hidden costs or details.  They ran through the project with me a few times, making sure that it was what I wanted and even made a few suggestions.

His right hand guys are Shane and Jim.  Both of them are amazing.  Shane will come out and bid the job and Jim runs the job.  Shane initially came out with Chris and we went through the job.  Then, he came out again to check things out.  THEN, he brought Jim and met with my interior designer and went through the job AGAIN to make sure that everything was correct.

Jim runs the job and he literally texts and calls all the time and gives updates.  He stays on schedule and really tries to accommodate the living situation for the person in the home.  For example, I needed my stove for Thanksgiving but we were installing the granite.  He made sure that I had a working stove so I could at least cook after the counters were installed.  It was just a kind thing to do, that he really didn't have to do, but he made it work just to make me happy.  I mean, that says a lot.   I seriously can't say enough about these guys.

The reliability and honesty factors are two of the most important things to me.  These guys won't walk off the job.  They have a portal where you can track progress and Jim is CONSTANTLY in contact with you, explaining what is going on and where the project is.  Sometimes, he will literally call me first thing in the morning to make sure I know what is going on for the day. He has even sped up some of the timeline, which was remarkable.  And through it all, he makes sure that his guys clean up as best they can, each day.

A remodel is a daunting experience, so it's really important to have people you trust running it.  That's actually really worth something.  These guys are not the cheapest, but definitely not the most expensive, either.

There have been some minor bumps with the remodel, but I was fully expecting that.  And, fyi, anyone should expect bumps and bruises during a remodel.  What is most important is that, whenever an issue popped up or a problem occurred, they immediately call and advised me.  They didn't try to minimize the issue or cast blame on anyone.  They just said, "don't worry, we will fix it."  And they did.  You can't really ask for more than that, either.  Mistakes will happen - - but the question is how are those mistakes handled.    I will update this review when the remodel is done.  But, thus far, I would recommend them to anyone...

Water damage from AC condisation   pipe being plugged up. Two story house and we were out of town when this happened. We are very happy that
Kim and  Kyle King with Diversified Remodeling LLC
Came to the rescue.

These guys are awesome! They did a great job remodeling my office! I highly recommend them for everything!

We used them to replace our baseboards. Excellent job. I would highly recommend them and would definitely use them again. Very organized, cleaned up as they worked, and very easy to work with.

We had a crack in our interior bedroom door which required the door to be replaced. After trying to replace ourselves, we called a professional to help. Stan was kind, professional, and managed expectations very well. Would definitely use his service again.

Manny was awesome to work with.  He helped me fixed a nasty leak on my roof and did full drywall work on my Garage ceiling.  VERY FAIR Prices and super honest kinda guy.  Hit him up!

My wife and I owned a rental property in Phoenix for a few years and used Tom as our exclusive contractor for all kinds of issues that came up including kitchen remodeling, A/C issues, leaks, dry wall repairs, painting, and other odd-jobs that we needed done to help increase the rental appeal and keep our tenants happy.

For every issue we had, Tom was very responsive and honest. He carefully conveyed what all of our options were along with the pros and cons, costs, and provided his professional opinion on what he would do in our position.

In addition, the actual work he did was on time, on budget and showed an excellent level of craftsmanship. I've referred him to several of my friends and family for remodels and other jobs over the years and everyone has been thrilled with the results.

I highly recommend Home Makeover for any work you need done on your property!

Super happy with Ron and Sam coming to my rescue to replace a corroded faucet for the washing machine. Super polite and professional, Sam even cleaned the floor under the washer when he moved it! Will call them again for other repairs and maintenance.

Our ceiling fan broke. JNB picked up a replacement and efficiently replaced the fan.  Thank you so much.

****SLIMY, LYING, ZERO INTEGRITY**** DON'T WASTE YOUR TIME
Joe, the GC/owner, lied repeatedly throughout the project. He does NOT ever accept any responsibility for his severe inability to communicate with his sub's, us, and his vendor's about the project details. Expect to foreman your own job if you want it done right. MY husband was the foreman from start to finish. Every single sub contractor that came over, every single time never had any direction or idea what to do.
Rather than having integrity and doing what's ethical when mistakes were made *THERE WERE ALOT* by taking responsibility for them, Joe instead placed the blame on me and my husband. EVERY SINGLE TIME. The project went 2.5 months over due date. He continued to give excuses from being too busy to handle the load, to having medical issues, to finally him blaming Covid for the delay.
The final outcome is acceptable, only because my husband spent the time during work giving direction to the sub contractor's and away from work to be home to QC the sub contracto'r work. It's concerning to think how bad it could've been because Joe doesn't have any method for managing his jobs, communicating effectively with anyone, and he doesn't utilize any quality guidelines.
TERRIBLE EXPERIENCE!

We wanted to do a kitchen remodel in our townhouse that involved removing two walls. In addition to the kitchen remodel we had a atrium removed, enlarged the utility room, added shelves and tile all floors. We also had the bathtub removed in the guest bathroom and they built us a beautiful tiled walk in shower like they did in our master bath.
Janson the owner of BBG worked direct with us and had so many suggestions which helped us very much when we didn't know what would be best.
This was a very positive experience from start to finish. When they left each night they totally cleaned the work area. (Better then I would have done myself). They were polite, prompt, kept us informed of the schedule and any changes that needed to be made.
We found their work to be outstanding so much that we had them remodel our master bath recently.
Lisa in the office was a joy to work with and always answered our questions and relayed information to us almost daily.
Thank you Built By Grace

If I could give less than one star I would.  PLEASE SELECT A DIFFERENT CONTRACTOR as Maxum does shottie work and demands to be paid before the job is done correctly. We were displaced from our house for almost 5 months due to water damage and Maxum's delays in getting started and then not finishing the job.  They would leave the AC cranked on low and leave the house empty overnight and lights on. They also would leave windows open overnight (after saying it would never happen again, they still did it again).  The day we came back to the house to pick out the grout color we wanted, they had a guy ALREADY INSTALLING A COLOR WE NEVER APPROVED!  When I demanded the grout be immediately removed, the worker told me NO.  I physically had to begin removing it myself  before it dried while the worker  just stood by and watched me.  I called the company to try to get immediate action from their worker before the grout set but got no immediate action.  It wasn't until I had scraped out over 90% of the grout myself before their worker began to help me.  (That was also after his 2nd call with the company and my ignored and repeated requests for help.) We now have 2 colors of grout because they still used the bags of wrong color after we left the house. They installed our washer/dryer on the wrong sides and NEVER FIXED IT.  They also didnt leave access to the hookups.  They put our wood blind in our jacuzzi bathtub and got it wet, ruining it...and NEVER REPLACED IT. They cracked the marble shower and then tried to tell me it was that way when they started the project.  When I showed them photo proof  they were wrong, THEY STILL REFUSED TO FIX IT. They threw away the baseboards to our bathroom  vanities, and instead of ordering replacements from the manufacturer (we told them who to go to to get the the replacement parts), they slapped some stain on some wood and told us that was what we were getting.  Paint began peeling 2 weeks after we moved back into the house and they NEVER FIXED IT. They got paint on out ceiling fans and NEVER FIXED IT. Our roof began leaking LESS THAN A YEAR AFTER THEY SUPPOSEDLY FIXED IT!  There is so much more bad work than I can write about!  They should NEVER NEVER NEVER EVER be hired! They say they will fix their mistakes, but NEVER DO and then put a lien on your property!! We had to hire an attorney to deal with them to get the lien removed and they still NEVER FINISHED the job or corrected their bad work. Their workers complained they weren't getting paid.  David tells people we didnt pay them, it's not true.  We did pay them He also tells people we were unreasonable.  Also not true. BEWARE OF THIS COMPANY!

One star, and this star is for the "Remodeling Agent" that visit us for the consultation. He was proper, professional and he got on time. And 4 NOTHINGS for the company.  We got approve for the loan, and then when we called to proceed with the project, and they said the agent wasn't available for two weeks and that we needed to wait until he get back from a "mini-vacaition". They couldn't send somebody else, becasue it was not "fair" for him... but whats fair for the customer, for me? Bottom line! Don't hire them. You're better off with a handy man.

They gave us a great quote for a bathroom remodel but were late every day compared to when they said they would arrive. Sink countertop has issues they did not resolve well. Promised pictures of issues with our roof and never provided. Said they were not capable of doing roof repair and would subcontract and then did it themselves

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