Best Concrete Contractors in Phoenix, AZ

Fast response and on time! Great quality of work. Highly recommend and will definitely use again!!'

Unfortunately we had an awful experience with these guys August of 2018 and I definitely would not recommend them. It began very well with them seeming to understand everything we needed but the delivery was sloppy and thrown together. We had to deal with them for 4 months for a small project, and things just went from bad to worse.

The end result was an awful sloppy job on our small bathroom that we still have to deal with on a daily basis. The initial work had to be redone and the second time around was still badly done. Our shower still pools and does not drain properly. Some of the work was left unfinished because it took them 4 months (I was originally quoted 2 weeks). I desperately wanted them out to my home at this point. Yes, I was angry and extremely frustrated with them (and I'm not the type of person to complain much). This brief review doesn't begin to cover the nightmare experience we went though in dealing with this contractor.

I'll leave it at that, listing all of our issues would result in several pages of text. Although it is several months later, I wanted to do my duty and leave a review as a warning to others.

Update of review:
Response from Business:
Comment from DJ J. of VETSBuilt Contracting
Business Owner
5/14/2019  Miss Biology B...  This review sounds like a college prank gone bad!  I hope y'all get past the hazing phase of your indoctrination to college life and get on w you life!!
If you ever get a real job and buy a home please don't hesitate to call us!!!
Best of luck!!
Bob
Managing Partner
Vetsbuilt Read less

Edit:
I'm adding my response to the reply. I'm not sure why they think I'm enrolled in college, underemployed, or not a home owner?
Anyway, all I wanted is to leave a review of my experience with this contractor. My experience with them did turn into a nightmare, and yes, I remain frustrated and unhappy with the results.

I'm not saying that Vetsbuilt has NEVER done any great work, they have excellent reviews from other yelpers, so I know they have many other happy customers. All I'm saying is that our specific project was a catastrophic failure. Numerous things went wrong and Vetsbuilt was not to blame for ALL of it. Vetsbuilt did try to appease in the beginning, but as the problems progressed, the seemed to give up and not care about our project. Their major mistake was bringing in an onside unlicensed contractor to do the work. This contractor messed up everything he touched. Vetsbuilt did try to salvage our project by having some other folks they trusted to redo the work. Some of their team did deliver on a professional level (Thank you Ben!), and others did not. The folks that didn't quite deliver were rushed and seemed overworked and spread a bit thin. They were also unresponsive and did not show up at the agreed time. When work was completed, it wasn't inspected as will as the first inspection IMO. There was a brief apology on the last day that I wish had come sooner. It honestly would have made things better. I tried to communicate as best as I could, however I couldn't take any more time away from work and just wanted to get through the project. I won't continue to list additional issues we had, since I don't think it will help alleviate anything.

A final open note to this business:
Please don't take this review to heart or as a personal attack! I'm not saying you are bad people! As a matter of fact, you were personable in the beginning and very responsive. The outside contractor you brought in was the one that made the mistakes. You tried to fix it. Toward the end things went from bad to worse because trust was lost on all sides. Everyone (including myself) were getting burned out. If you need to express your frustrations that is okay. You are entitled to it, and Yelp provides a platform for both business and client to do so. I had to give myself some time before writing this review because I was so furious, stressed, and heartbroken when everything was unfolding. I didn't want to leave a nasty rant, rather, I wanted to provide feedback in hopes of offering some constructive criticism. We all have room to improve; I once broke out in tears in the middle of the project from all of the stress (which was probably frustrating to deal with) and next time I'll make sure to gather myself and calm my emotions before discussing the issues. For this, I do apologize. I am glad however, we never had a yelling match, or let temper get the best of us, or exchanged any snarky remarks in person. Someone did raise their voice a couple times but it wasn't directed at me, it was due to frustrations from the nature of this project. We remained relatively professional throughout the whole ordeal I definitely wanted to reach out and say thank you for your professionalism on that aspect. I don't want to continue a back and forth dialogue with an online argument, so I'll just sign off with a last note and wish you luck on your endeavors too.

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Irene walked me through every step of the way. I got many quotes, but Irene showed her passion for her work and put in the time to thoroughly explain the process. There were no surprise charges at the end of the job. She exceeded my expectations with her ability to do a modern landscape. I am so happy with her suggestions and the overall look of our yard.

Jesus from JYK Construction did the job of removing loose, water damaged stucco from the street side of my garden wall, redid the stucco and repainted.
He was easy to communicate with in English, came promptly to view the job and gave me the estimate within a day. He was easier to work with than other, bigger companies.
Their estimate was reasonable and they offered a warranty so I gave them the job. They came exactly when stated, Jesus and his helper worked hard and did a good job.
I can recommend them. They are a very small company but they do competent work.

Preach helped me with much of my landscaping/ rock and masonry needs. They were very polite, professional, and responsive. Don, the manager, went above and beyond to really help me out in a time of need and I couldn't ask for better service! Definitely would recommend this business.

I LOVE my new turf! Walking out into my backyard now provides a sense of calm and relaxation, as opposed to the why does the grass look terrible? frustration I experienced previous. Austin, Nathan and all of the crew were great. The install was completed in one day, and once I committed, they were ready to go within a week. I went with the Everglade Fescue Light series with a pet infill. The pups love it, too and had no issue running around on it, basking in the sun, etc. It looks pretty natural to me. Happy with this decision. Thanks AGT!

I had narrowed it down to two companies to epoxy my new home's 5-car garage, and ended up going with IronDrive since they were able to schedule me in quickly so I could get it done before we moved in.  OMG am I thrilled with the results, it looks a bajillion times better than next door (sorry new neighbors!) and cost about the same. Very professional and clean crew, and got done in one day.  It's been about a month since I had it done, and I am still in love with it.  Chalk up another 5 star review for these guys based on the great work, they earned their yelp rating for me.

They did an amazing job, great price, on time and EARLY for every time they scheduled not to mention they did a great job. We WILL be using them again and referring them to our friends. Good workers are hard to find now a days.

Called and left a message. Returned call within a couple hours. I received 3 quotes. Cesar was not the lowest but not the highest. Went with him even though no Yelp reviews. So glad I did. Great job, as promised. This guy loves what he does and it shows in the quality of his work. Have recommended him to others and will call him for my next job.

Thanks to Ricard, Jodi, and the entire staff for transforming my back patio. The travertine pavers and repairs to pool decking turned out great. On time and on budget. Respected our home by keeping area clean throughout the project. Next project they are my 1st call.

Sent several e-mails to this company. Received one response, and when I had more questions, they informed me they would need to send someone out so I scheduled an appointment for the next week. My husband rushed home from 40 minutes away to be there on time, and Ryan never showed or called. When I e-mailed to inquire about the issue, he showed up the next day. However it has been two weeks and after two more e-mails, no response. Don't bother with this company, they're not even reliable enough to show up on time or respond to e-mails.

We reached out to Desert Crest back on June 17th to have them come out and give us a quote. Before they would come out, I had to confirm I wouldn't get more then 2 other quotes as they don't want to compete with more then that many. Sam came out on June 23rd and said it would take 3-4 weeks for a quote, but would try and get it back to me in 2 weeks. Here we are almost 8 weeks later and not a word from Sam G or anyone from Desert Crest. Glad I didn't wait for them to respond....nor would I suggest anyone wasting their time with them. Terrible customer service especially when trying to make a sale on decent sized project.

Very good work and they do what needs to be done....on time and within budget.
Chad may be a bit slow in responding to calls or emails, but do keep trying.  They will get the job done right.

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