Best Businesses in Arizona

Excellent work. Now have a beautiful master bath. The whole company is very easy to work with and clean up each day. Kristina has great ideas and really picks up what colors and styles you like. Would highly recommend.
KH
Gilbert

I've used Chris twice. The first time to refinish 8 pieces heirloom-qualify dining room and living room solid cherry furniture (Hinkel-Harris) that were damage in my move to AZ (a very rich and difficult to replicate finish.  When Chris delivered them they look brand new.  I just used Chris to refinish 4 other pieces, this time different woods and finishes. Again, incredible results. Chris is both professional wood-worker and an artist.  Trust Chris with your furniture.

I've purchased cabinets for my house and my daughters and they were perfect.  Edward and Dino were wonderful to work with.  I also bought Luxury Vinyl Plank for two of my customers (over 4000 sf) and the price was 20% less than Floor & Decor.
I will refer Sanel's Wholesale Cabinets to all my friends and business contacts.

They are thorough professional and very nicely priced. Tge price and time estimations both were perfect. I would definitely recommend Junior amd his team to anyone needed cabinet works.

I was impressed until the install.

We were waiting on the cabinets to be installed for months. Every time the guy came he would only stay for a little while and then say he had another job.

The finished product was not what we were expecting. There were no trim pieces, the cabinets looked unfinished, and the crown molding looks nothing like we expected. I asked to have it changed and was put off multiple times. On top of the issues i stated multiple others arose as well. The designer stated we were buying the built in panels for the fridge and dishwasher, turned out they don't make them. Multiple doors and cabinets were ruined from installation and the guy just handed us this white paint to fix, it only makes it look worse.
The most recent was our quartz countertop cracked because the cabinets were installed unevenly. They finally came out after months to fix it, only to leave a  gap with showing wood between the countertop and the cabinet now.

Overall I am super unhappy with the product and our designer knew this, promised it would get fixed and I would be happy but never followed up with any of the issues I mentioned. I am just annoyed We spent all this time and money on our dream kitchen we don't love.

Cab Tech is a phenomenal company. We contracted with them to do a full kitchen remodel, and would definitely hire them again in the future.
Pete, Ernie, and crew were delightful during the entire process from concept to installation. The demo and install crews are respectful and kept the house very clean. The cabinet quality is top tier!
Thanks again for the great kitchen remodel experience.

Our house was completely destroyed on the inside due to a pipe burst over 4th of July weekend. We are a young family and have never had to deal with anything like this. I was calling EVERYWHERE and was not getting a call back. In fact, people were turning us away. I went to the Better Business Bureau and I found Mark Steven Construction. I called and left a message, and Mark himself contacted me back straight away. Off the bat he was extremely communicative and honest. Aside from insurance related repairs (which was truly gutting the whole interior) he also helped us with some upgrades we decided to do at the same time.
I found it invaluable that never at any point did we feel taken advantage of during a very hard time. In fact, Mark gave us great advice on how to save and reassured me through the whole process. He took our ideas, and often made them better. If there was something structurally that couldn't be done without a high ticket price, he offered reasonable alternatives.
From putting in a doggy door to going out of his way to find us a fabricator to get our granite in on time (during a pandemic!) he was great. I'm sure he has my name in his phone as lady who texts a lot and not once did he every get bothered by my questions.
While he does not exclusively work on insurance claims, it's worth noting he has tons of knowledge on them as well and helped us understand that process.
His team members were extremely polite and always greeted me with a smile and an update if I popped into the house. I trusted them all completely with our space.

We are so happy that we found Mark Steven Construction, and without hesitation will tell others to use his business as well!

We ordered tile for our home and the quality is top notch! They gave us a great deal and were super friendly! Next year when we sell I am going to order my cabinets from them!

I am thrilled with the job that Spray-Net North Phoenix's did on our kitchen cabinets. This is a very well run crew!  They provided the price on the first day. They came when they were scheduled for the job. They were absolutely meticulous with their preparation and painting. They cleaned up every little bit of work debris. They also carefully packed up anything that could be reused for the next job. I so appreciate that my cabinets and their materials didn't end up in the landfill. My 25 year old cabinets look like new.

I needed the larger piece of my granite countertop replaced. The quote was very reasonable. He had to match my other granite. I was worried about how close it could be and they did a great job finding a match. He was very quick to respond and I didn't have to wait that long for the installation.

I needed to stop in here for drawer slides that I couldn't find anywhere else in the size that we were looking for. We had to go in 3 times Bc of sizing and measuring them. All 3 times I can't say enough about how helpful each employee treated me. All 3 times walking in here were different guys working. The employees here are soooo friendly and helpful !!! They walked us throu the drawer slides isles and told us excately what we needed and how to repair our broken/jammed cabinet drawer. We will be going here in the future if we need too !!

We ordered a QUEEN SIZE wall bed unit - (wall bed/desk/night stand) from this company.  We also upgraded the bed frame to a more expensive one.  and waited months for the installation.  The cost was $8,688.

After it was installed last week and we went to buy a standard queen size mattress for the unit, the mattress would not fit into the frame.  We left messages for our salesperson Kyndra to call us back, which she never did.  She finally replied to my email that I would need a 10 inch high mattress to fit in the frame. The problem is not just the height , it is also the width.  The frame of the bed unit is not a queen size frame.

The most frustrating part is that no one from the company is offering a solution or being responsive.  They sure were quick to take our money!  This unit is not worth the money and now we don't even have a bed!! They need to FIX this and remake the wall bed unit.  I cannot believe this company has such poor business ethics.

I paid this establishment many thousands of dollars for numerous delays, no-shows, and substandard workmanship by unskilled laborers. They used temporary 'shark bites' to put my plumbing together and 1 inch pipe verses the industry required 2 inch. My shower remodel ended up a nightmare that has cost me many thousands more dollars to have a reputable company repair after employee Paul A. LaChance (who has a long history of ripping people off according to the Internet and working under someone else's contractor's license) poured concrete down the drain of my shower. I also paid for a kitchen island and remodel that was never started...kept promising....
On Nov 15th, I went back to the store front, the business was closed and locked with a sign saying they were 'remodeling'. On Nov 29th I returned to this store front and the Landlord has a sign on the door indicating that they have re-entered and taken possession of the property due to non-payment of rent. Stay as far away from this place as you can!

We were thrilled to find that Timeless Designs now carries the same Bertch line of cabinets that we installed 10 years ago in our kitchen (the vendor we worked with on the kitchen is no longer in business). Sandy helped us sort through options for new Bertch cabinets for our bathroom. The price was right. Delivery took a while, but that's due to Bertch not Timeless Designs. The installation was quick and flawless. Highly recommend Ryan and Sandy!

This place is seriously VOID of customer service. I have watched my daughter's nightmare unfold beginning with her salesman Travis. It began with him completely messing up the estimate after having a very descriptive drawing and pictures to start with. That's just the tip of the ice burg. Human error, gave him the benefit of doubt and continued  with the order.

Day of installation, an entire kitchen installation done by one guy. Maybe effective for them but very time consuming for you. He miscuts the bottom of the pantry and asks is that ok? Ummm NO! Then he proceeds to slap some molding over the gap and calls it good. Then he doesn't notice on the work order that we had a cabinet in the island with a roller for a trash can and installs the shelf.. Plus he pre-cut hole for electrical box not paying attention to the fact the cabinet is supposed to have a roller for a hidden trash can. Also the that the outlet has USB outlets which make the electrical box 1/2 deeper than normal. The trash can won't fit with the common outlets, let alone USB.

Visit Travis to express unhappiness about pantry, island trash can cabinet and outlet. Sure, he says he wants her to be a happy customer. What do you want? Ultimately he agrees the pantry isn't correct and says he'll reorder a new one. He'll send out their best carpenter to resolve the shelf installation in the trash cabinet and find the roller which wasn't delivered.

The best carpenter shows up with his mask around his neck and asks if he needs to wear it? Considering you are entering the home of a critically ill child, YES! When he was told he needed to wear it, he sarcastically asked if we'd be wearing ours. At that pointed he was asked to leave.

Visit Travis again and are told we'd have to let said best carpenter in to resolve the issues. Back comes said carpenter (with an adjusted attitude) and does improvement on the pantry molding and installs the trash can roller. He sees the precut hole of the electrical box and doesn't say a word. After he's gone we realized there is no way for the electrical to go back in and have the trash can fit in the cabinet.

Back to visit Travis and we're told he's ordered the pantry but it'll be a few weeks. He knows about a slimmer electrical box they can install. Unfortunately that resolution doesn't work with USB/electrical outlet. He's unsure and will have to talk to his manager Micah.

Micah calls, during the call asks us to hold on because he can't understand the person in the background talking to him. Unbelievable! He proceeds to state that when the paperwork was signed as the first installation was completed you accepted the work as completed. There is no pantry on order, you will have to go back to a regular outlet without the UBS's and use the smaller box for electrical. Sorry, that's the best we can do.

Long story short, if you want someone to tell you how lucky you are to hand over thousands of dollars, be unhappy  with your purchase and have ZERO expectations of customer service shop here. Otherwise  any where else is a better option.

Thank you Travis and Micah for reassuring me that sales men are full of themselves and lip service!

*******Follow up to Nick's comment*******
I'm sure my daughter's tone of dissatisfaction wasn't wrong. You must have confused settled as happiness?! You all didn't provide happiness worthy options, more like the lesser of two evils. Micah needs some customer service skills and Travis needs to quit making promises and not following through. She isn't thrilled and feels nothing less of stuck and forced to deal with it to get the job completed to not hold up the other scheduled contractors.

Please do reach out and maybe try to understand the situation from both points of view not just your employees.

FYI - we'd utilized your company previously at my parents home and ran into similar problems. We'd hoped by giving your company another opportunity you'd prove the previous experience was a fluke. Unfortunately not the case, same stories, same run around and all on our time. Everyone wants to be sorry but you can't give people back the time your company wastes by needing to return multiple times to fix errors on your end.

Run far and fast. Do not pay for all upfront. Terrible job on my kitchen. Measured incorrectly, wrong material delivered. Took 7 months to get material.

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