I turned to Yelp once again in search of an electrician. Most electricians, and other contractors, don't work on weekends, let alone Sunday, but William responded immediately said he could come in 15 minutes. And while many of the others said they would charge me for just coming to give me an estimate/troubleshooting, William said it was no charge for the estimate. He arrived promptly as he said he would and immediately started diagnosing the problem. Lo and behold, during that troubleshooting process, he fixed the problem.
So.... I went ahead and asked him to repair several other broken outlets around my kitchen. He fixed everything and his prices were absolutely reasonable and fair, he took his time, and he didn't try to rush anything! He is honest, efficient, and again, I can't say enough about his fair prices!
Didn't try to overcharge me or anything like that at all! And... the absolutely bonus in my opinion is that he is respectful of my home/space. Growing up Asian, I don't do shoes in the house and I have a sign at my door that clearly says - please remove your shoes. I've had other contractors who simply ignore my sign and when I ask them to take off their shoes or wear shoe covers, they get upset. But when William arrived, I said nothing to him and before he even stepped foot into my home, he already had his shoe covers on, no questions asked.
These little customer service things matter and I truly appreciated this entire experience! I highly recommend William for your all of your electrical needs!!!! I will definitely be calling William as my go to electrician going forward.